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Open nowFirst seen 5 hours ago

PM Lobby Attendant

sanctuaryhotel3 open roles

Where
New York, NY
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Your applicationOpen nowPM Lobby Attendantsanctuaryhotel · New York, NY

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on sanctuaryhotel's own form.

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The clock on this job

Early applications get read.

8.0% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.5%3 days
  3. 8.0%7 days
  4. 14.9%14 days
  5. 34.0%30 days
This job: first seen 5 hours ago

The posting

Join the Sanctuary Hotel team as a PM Lobby Attendant and be the welcoming face for our guests during the evening hours. In this role, you will ensure a pleasant and safe environment in the hotel lobby by providing exceptional customer service and support to guests and staff.

Responsibilities

  • Perform thorough cleaning of lobby floors using appropriate floor care techniques, including vacuuming, mopping, and polishing to maintain a pristine appearance.
  • Handle cleaning tasks with proper use of cleaning equipment and chemical agents, adhering strictly to safety data sheets (SDS) and chemical handling protocols.
  • Conduct manual handling of cleaning supplies and heavy lifting of equipment or furniture when necessary, ensuring safety procedures are followed at all times.
  • Maintain sanitation standards by regularly disinfecting high-touch surfaces such as door handles, counters, and seating areas in compliance with hotel housekeeping management practices.
  • Respond promptly to guest requests or inquiries with friendly customer service, ensuring their needs are met efficiently and professionally.
  • Follow hotel emergency procedures diligently, including safety protocols related to hazardous materials or incidents requiring immediate attention.
  • Document maintenance or cleaning issues accurately and report any safety hazards or equipment malfunctions to supervisors promptly.
  • Greet and assist guests warmly as they enter and exit the hotel lobby during evening shifts.
  • Monitor and maintain the cleanliness and orderliness of the lobby area.
  • Provide information about hotel services, amenities, and local attractions.
  • Respond promptly to guest inquiries and resolve minor issues to ensure a positive experience.
  • Assist with managing lobby security by observing and reporting suspicious behavior.
  • Coordinate with other hotel departments to support guest requests and operational needs.

Requirements

  • Proven experience in floor cleaning, janitorial work, or custodial roles within hospitality or hotel environments.
  • Strong knowledge of cleaning techniques, sanitation standards, and the proper handling of chemical agents used in floor care and general cleaning.
  • Ability to operate various cleaning equipment such as vacuums, buffers, mops, and other custodial tools effectively.
  • Excellent customer service skills with a friendly demeanor that enhances guest satisfaction.
  • Familiarity with hotel housekeeping management practices and hotel emergency procedures ensures safe and efficient operations.
  • Physical stamina for manual handling tasks including heavy lifting, prolonged standing, walking, and bending during cleaning routines.
  • Understanding of safety data sheets (SDS) for chemicals used in cleaning processes to ensure safe handling and storage.
  • High school diploma or equivalent preferred.
  • Previous experience in customer service or hospitality is a plus.
  • Excellent interpersonal and communication skills.
  • Ability to stand and walk for extended periods during shifts.
  • Reliable, punctual, and able to work evening shifts.
  • Professional and friendly demeanor.

Benefits

  • Competitive pay at $18.00 per hour.
  • Opportunities for professional growth within the Sanctuary Hotel.
  • A supportive and dynamic work environment.
  • Employee discounts on hotel services and amenities.
  • Health and wellness benefits available for eligible employees.

About the Company

The Sanctuary Hotel is a premier hospitality destination located in the heart of New York, NY. We are committed to delivering exceptional guest experiences through outstanding service, comfortable accommodations, and a welcoming atmosphere. Join our team and become part of a company that values its employees and strives for excellence in all that we do.

Join us as a PM Lobby Attendant to play a key role in delivering exceptional hospitality experiences through cleanliness and attentive service!

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