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Open nowPosted 34 hours ago

Satellit - IS Functional Analyst (Web Functional Analyst)

Satellit

Where
de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium
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Your applicationOpen nowSatellit - IS Functional Analyst (Web Functional Analyst)Satellit · de Bruxelles-Capitale/Arr. Brussel-Hoofdstad, Belgium

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Satellit's own form.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 34 hours ago

The posting

Join Satellit as a Functional Analyst responsible for shaping and documenting requirements for a B2B web portal and other digital customer channels used by Sales and Customer Operations. You will run stakeholder discovery, convert needs into development-ready specifications and user stories, MAP and model end-to-end processes, assist testing and user acceptance efforts, help resolve operational incidents, and produce clear solution documentation and training materials.

Who are you?

Skills & competences:

  • UX / customer-centric design
  • Azure DevOps
  • Agile
  • Salesforce
  • Documentation and visualization
  • Content Management Systems
  • Change management
  • Process modeling
  • Stakeholder communication
  • Workshop facilitation
  • Magnolia
  • BPMN
  • UML
  • SAP
  • WebServices
  • QA and UAT

Preferred qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration or a related discipline (or equivalent experience).
  • Between three and five years of hands-on experience in a Functional Analyst or similar role.
  • Practical exposure to the Energy or Utilities industry.

What will you do?

  • Plan and lead discovery workshops and requirements sessions with business stakeholders to capture needs, clarify scope and prioritize digital initiatives.
  • Translate stakeholder requests into organized functional specifications, decomposed user stories and measurable acceptance criteria.
  • Create and maintain process and solution models using standard notations (for example BPMN or UML) to define functional boundaries and workflow sequences.
  • Work closely with development and QA teams to verify correct implementation, oversee interfaces between systems, and support quality assurance and user acceptance testing.
  • Triage and support resolution of production incidents, deliver targeted short-term fixes in CRM and web channel components, and assist change adoption.
  • Produce concise, well-structured documentation and visual guides, prepare user training materials, and contribute to ongoing improvements in process documentation.

Technologies (mandatory)

  • QA
  • Acceptance Test
  • UX
  • Microsoft Azure DevOps
  • CMS System
  • agile
  • WebService
  • Magnolia
  • SAP
  • UML
  • Salesforce
  • Business Process Model And Notation

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