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Open nowPosted 28 days ago

Leasing Support Agent

satelliteoffice-1742766257140 open roles

Where
Pasig, Philippines
Work mode
On site
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Your applicationOpen nowLeasing Support Agentsatelliteoffice-1742766257 · Pasig, Philippines

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 28 days ago

The posting

About the Role You'll join the Operations team of a fast-growing property and residential leasing business based in Australia, working as the critical link between prospective tenants and the on-site leasing team. You'll manage leads from first contact through to confirmed tour, keeping the pipeline moving with speed, warmth, and sharp attention to detail.

What You'll Do

  • Reach out to new leads within 2 hours by phone and email, capturing key preferences along the way
  • Schedule and manage property tours across multiple buildings using the CRM and booking calendar
  • Confirm tour attendance 24 hours ahead and again on the morning of the appointment
  • Re-engage leads who've gone quiet to keep bookings on track
  • Answer CRM enquiries about tours and respond to prospect questions
  • Join daily team huddles and share insights on lead activity and trends
  • Compile a daily activity report covering leads, calls, bookings, and pricing feedback
  • Help spot and flag potential safety concerns in line with workplace practices

What You'll Bring

  • At least 2 years in a customer service role — you know how to build rapport fast
  • Confident, natural communicator across both phone (the majority of your day) and email
  • Comfortable in MS Office and CRM systems, with an eye for accurate data entry
  • Highly organized, deadline-driven, and cool under pressure when priorities shift
  • A warm, engaging personality — you genuinely enjoy talking to people

Nice to Have

  • Prior experience in leasing, real estate, or high-volume call/data-entry environments — a definite plus, not a requirement

What's In It For You

  • Be part of a supportive Operations team with clear daily rhythms and huddles
  • Play a genuinely important front-line role in a growing leasing pipeline
  • Work with modern CRM and leasing tools
  • Competitive salary, discussed during the interview
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