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Head of Key Accounts

SavageOne Pty Ltd245 open roles

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Your applicationOpen nowHead of Key AccountsSavageOne Pty Ltd
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: first seen 4 days ago

The posting

Head of Key Accounts

Location: Cape Town – On-site Seniority: Senior / Seasoned Industry: Retail / Digital Language: Afrikaans & English

About the Opportunity

We are seeking a seasoned Head of Key Accounts to lead and grow strategic retailer relationships.

This is a senior commercial role suited to an experienced professional with a strong retail and digital background, proven expertise in managing large key accounts, and the ability to successfully lead and develop a team.

The ideal candidate will be commercially driven, relationship-focused and confident engaging with senior stakeholders and decision-makers within large retail environments.

Key Responsibilities

Key Account Leadership

  • Lead and manage the Key Accounts function.
  • Manage, mentor and develop a team of Account Managers.
  • Own and grow relationships with major retail clients.
  • Build strong relationships with senior decision-makers and key stakeholders.
  • Ensure the effective management and retention of strategic accounts.

Commercial Growth

  • Develop and execute strategies to upsell and cross-sell within existing accounts.
  • Identify new commercial opportunities within existing customers.
  • Drive account growth, revenue and retention.
  • Identify opportunities to expand the company's footprint across existing retailers.
  • Lead commercial negotiations and close opportunities.
  • Monitor account performance, pipeline and revenue opportunities.

Client & Digital Solutions

  • Develop a strong understanding of clients' commercial objectives and business requirements.
  • Translate client needs and objectives into relevant digital solutions and services.
  • Identify opportunities to deliver additional value and strengthen long-term client relationships.

Internal Collaboration

  • Work closely with internal sales, digital and operational teams.
  • Coordinate effectively across teams to ensure client requirements are understood and delivered.
  • Maintain strong communication between key clients and internal stakeholders.

Qualifications & Experience

  • Significant experience as a senior sales or key account professional.
  • Proven experience managing large retail accounts.
  • Previous experience managing, mentoring and leading a team.
  • Strong background in digital solutions and/or digital services.
  • Demonstrated track record of upselling, cross-selling and closing commercial opportunities.
  • Experience engaging and negotiating with senior stakeholders and decision-makers.
  • Strong understanding of the South African retail environment.

Skills & Attributes

  • Strong commercial acumen and negotiation skills.
  • Strategic and growth-focused mindset.
  • Excellent relationship-building and stakeholder management skills.
  • Confident communicator with strong presentation and influencing abilities.
  • Results-driven with a focus on revenue growth and client retention.
  • Strong leadership and people-development capabilities.
  • Able to operate effectively in a senior, fast-paced commercial environment.

Essential Requirements

  • Afrikaans speaking is essential.
  • Strong English communication skills.
  • Cape Town based and able to work on-site.
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