The posting
Minimum Requirements:
- Education: Matric (Grade 12)
- Certifications: A+ and N+ Essential Additional certifications in PABX, Yeastar, or 3CX Highly advantageous
- Experience: 5 years in a technical field support or installation technician role Hands-on experience with a range of hardware and software products
- Drivers License: Valid driver's license and own reliable vehicle Required
Key Responsibilities:
- On-site installation and configuration of various systems and technologies
- Working independently or with a team to deliver high-quality installations
- Client-facing interaction during installation and support processes
- Documentation and reporting of installation timelines and project scope
- Adhering to health & safety and technical compliance standards
Technical Skills & Product Knowledge (Must Have):
Voice & Communication Systems:
- PABX systems
- Yeastar
- 3CX
Certifications in any of the above will be a strong advantage
Surveillance & Access Control:
- CCTV systems
- Biometric systems
- General surveillance technologies
- Hikvision systems Advantageous
Industry Background:
Preference will be given to candidates with experience at companies such as:
- Daisy
- BCX
- Itec Or similar ICT solution integrators or telecommunications providers
Installation Portfolio Required:
Applicants must provide evidence of prior installation work, including:
- Photos of completed installations
- Project timelines Duration and scope of each project
- Team details Size of team involved, their roles, and the candidates personal responsibilities
Soft Skills:
- Strong problem-solving and troubleshooting abilities
- Ability to work under pressure and meet deadlines
- Excellent communication and customer service skills
- Detail-oriented and process-driven



