The posting
Purpose
The Assistant Store Manager (ASM) ensures and creates an excellent shopping experience for customers; with a focus on servicing the customer, driving sales growth and profitability. They establish an engaging environment for all team members. The ASM leads the retail store and ensures the store achieves and maintains the operational standards set forth by the company and the store manager. The ASM also trains, motivates, mentors, coaches, and develops store team members to ensure delivery of best-in-class store operations. The ASM ensures all store team members comply with all company policies and procedures, and city, state and federal requirements.
Responsibilities
Provides leadership, coaching and development to store team members in relation to their tasks, duties, role requirements and performance standards
Creates a safe and positive store environment for both team members and customers
Assists store manager with creating the weekly schedule for team members
Leads the store in the store manager’s absence to include opening and closing the store
Performs and/or coordinates building maintenance
Takes genuine interest in the growth, development and success of team members through rigorous training, coaching, mentoring and development, and supports the Store Manager in progressive disciplinary actions as required
Consistently and effectively communicates across all stakeholders, including but not limited to store team members, store managers and district managers
Ensures the store is operated according to the operational standards set forth by the company and in a manner that maximizes sales, profitability and delivers a world class shopping experience
Provides leadership that results in excellent daily store conditions to include, but not limited to, required daily produce/meat/center store department operations that fully adhere to company’s operational standards and programs, daily execution of Food Safety, other safety policies including power equipment operation and ensures excellent daily sanitation standards are achieved
Responsible for key metrics of store operations, including sales, customer counts, labor productivity, and shrink
Analyzes, understands, and utilizes operational/financial data to make appropriate business decisions when responsible for the store or alongside the store manager
Responsible for merchandising program execution, all plan-o-grams, displays, price signs, shelf tags and loyalty programs
Maintains a high standard of operation for customers which includes a full, fresh, clean and friendly place to shop
Manages inventory levels to the specific metrics of the store to ensure quality, freshness, and effective rotation practices to meet company’s standards.
Responsible for excellent perishable product offering and management, including in-stock positions, in-stock conditions, fresh standards met in all perishable departments and shrink exposure-
Responsible for interpreting sales data and trends to maintain correct ordering and inventory procedures
Responsible for the implementation of and compliance with all policies and procedures to include accounting procedures and practices, cash handling, inventory processes, loss prevention, payroll administration, sanitation, food safety, documentation, policy violations, administrative paperwork, etc.
Acquires food safety certification in accordance with company policies and city/state requirements
Always provides support to the store manager
Performs other duties as assigned
About You
Must be 18 years of age or older High School diploma or equivalent Basic experience with electronic technology and communications Minimum of two (2) years of management experience Management/leadership experience supervising others along with previous experience in scheduling, merchandising; budgeting and expense control preferred Leadership and/or management training preferred Effective oral and written communications Excellent interpersonal and communication skills Ability to effectively manage multiple priorities and tasks Ability to effectively complete administrative paperwork in a timely manner Proficient in planning and analytical skills (comprehension of P&L, budget, and expense) Strong leadership and time management skills Bilingual an advantage in certain locations Must also be able to work in a fast-paced environment
Physical Requirements
Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 pounds repeatedly throughout the shift; at times, product weight could be 50-80 pounds Requires the ability to push, pull, grasp, twist and use sawing motions for extended periods of time Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks Must have the ability to stand, walk and / or move about for extended periods of time
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