Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 13 days ago

Senior Leadership Training Manager

Saxbys66 open roles

Pay
$72,000 a year
Where
Philadelphia, PA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowSenior Leadership Training ManagerSaxbys · Philadelphia, PA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Saxbys's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Saxbys postings stay open a median of 33 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted 13 days ago

Saxbys median: 33 days open

The posting

Saxbys | Philadelphia, PA (Hybrid) | $72,000/year + Annual Bonus + Benefits | Up to 80% Travel

ABOUT THE ROLE

Saxbys is more than a cafe company — it's an Experiential Learning Platform. Every Saxbys cafe is operated by a Student CEO who runs the location as a real business, and it's our Tier 1 cafes — new cafe openings and underperforming locations — where that experience is either built or broken.

As our Senior Leadership Training Manager, you're first and foremost a people leader: you'll recruit, coach, and manage a team of 6+ Leadership Training Specialists, holding weekly 1:1s and a weekly team meeting to develop each of them toward their next role as a New Market Leader or Area Operations Manager. You'll pair that leadership with hands-on execution — leading Grand Openings from the ground up and setting the tone for preparedness and accountability at the cafe level by leading from the front. This is a hands-on, traveling role for someone who thrives on building people as much as building systems.

WHAT YOU'LL OWN

  • Development Pod Ownership: Maintain documentation, prioritize missions, and manage action plans for the Development Pod, ensuring every Tier 1 cafe's needs are tracked and addressed.
  • Grand Opening Execution: Own the on-the-ground execution of Grand Opening plans, training delivery, and cafe set-up — bringing Saxbys culture and brand standards to life at every new cafe.
  • Leadership Training Specialist Development: Recruit, onboard, coach, and manage a team of 6+ Leadership Training Specialists, developing each into a future New Market Leader or Area Operations Manager.
  • SCEO Camp Execution: Partner with the Senior Operations Implementation Manager and L&D team to plan and execute SCEO Camps, from budget and travel logistics to on-the-ground delegation.
  • Guest Recovery: Own day-to-day guest recovery ticket response and resolution through Zendesk, meeting 24-hour response standards while building your team's ability to handle it themselves.

WHAT SUCCESS LOOKS LIKE

  • 100% of Tier 1 cafes move to Tier 2 within 6 months
  • Leadership Training Specialists promoted into New Market Leader or Area Operations Manager roles within 6–18 months
  • 30% of each new cafe roster trained to Level 4 (Team Lead) within 2 weeks of opening
  • 100% of Grand Opening milestones hit on schedule, every time
  • 95%+ timely completion on Cafe-Level Training, with 95%+ satisfaction on the post-badge survey
  • 100% of guest recovery tickets answered same-day, with 95% resolved within the 24-hour standard

WHO YOU ARE

You're a people manager first — someone who genuinely enjoys developing others, with a track record of managing a team of multiple full-time team members, holding them accountable, and coaching them toward their next role. You've spent real time in four-wall food and beverage or retail operations — enough to know what it takes to run a location and hold a team to a standard under pressure. You're a pattern-matcher and a root-cause thinker: when something breaks at a cafe, you don't just fix it, you figure out why it happened and put a plan in place to stop it from happening again. Ideally you've also run large-scale trainings or events like Grand Openings or camps — the kind of experience that means you can walk onto a chaotic Grand Opening floor and bring order to it. Saxbys experience is a strong plus.

WHAT'S REQUIRED

  • Support, exhibit, and promote Saxbys' Mission and Core Values in all daily activities
  • Ability to travel up to 80% of the time, with a valid driver's license and reliable transportation
  • Flexible schedule, including early mornings, nights, and weekends
  • Physical requirements: able to stand, walk, and smile for extended periods, stoop and kneel, push/pull/lift up to 35 lbs, and ascend/descend ladders, stairs, and ramps

WHY SAXBYS

This isn't a desk job — it's the chance to be the person who sets the tone at every new Saxbys cafe and builds the next generation of Saxbys leaders, one Grand Opening at a time. Along with a $72,000 base salary, an annual bonus, and comprehensive benefits, you'll travel across our operating regions (up to 80% of the time) and see the direct impact of your work on cafes, teams, and Student CEOs across the network.

Ready to build something great? Apply today!

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Saxbys's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Saxbys's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Saxbys's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.