Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 7 days ago

Community Assistant

Scale Space1 open role

Where
White City, London
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCommunity AssistantScale Space · White City, London

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Scale Space's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.4%1 day
  2. 3.5%3 days
  3. 7.7%7 days
  4. 13.4%14 days
  5. 34.5%30 days
This job: posted 7 days ago

The posting

Community Assistant

Scale Space – White City, London

  • Days of work - Monday to Friday
  • Hours of work - 8 hours + 1 hour lunch
  • Reporting to Community Manager

We are looking for a friendly and professional individual with a 'customer first' attitude.

About Scale Space

Scale Space is an exciting joint venture between Imperial College London(a global top 10 University) and Blenheim Chalcot (the UK’s leading digital venture builder) which is running two innovation centres in the heart of Imperial College’s White City Campus and one in Nottingham.

Take a look at the place where you could work on the video below.

Scale Space is a scaleup community, providing access to the people, services and space businesses need to succeed. Our buildings foster ‘collisions’, collaboration and innovation between tenants, including facilitating access to Imperial College London’s research and talent, and to

Blenheim Chalcot’s venture building expertise, as well as other universities such as the University of Nottingham and the University of Edinburgh.

About The Role

We want Scale Space to be the best place for scaleups to innovate and grow and we want to give them a great space, with fantastic support in a vibrant and supportive community. The Front of House Team will be responsible for making sure we deliver both operational excellence and a personal touch in the handling of our members’ needs.

You will be key to delivering that great experience every day. You will help our building to run smoothly for the benefit of our members, as well as being able to support our members to grow their businesses by targeting introductions and support to them.

You will create an inviting and friendly environment for our members and visitors whilst ensuring processes are followed to maximise efficiency. You will help to make our building a great place to visit and a great place to work. As part of the most visible team in the building, you’ll help us build a great culture and set our standards for great service.

Ultimately, the service provided by the Front of House team is the catalyst for providing customers with reasons to come to our venues and to continue their journey with us. Hence having a positive, proactive, and overall can-do attitude at all times is crucial!

About the Person

We want you to:

  • Be proactive and very highly organised
  • Always be approachable and willing to go the extra mile
  • Be willing to roll your sleeves up!

A proven track record of working within a customer service environment that delivers an exceptional, first-class service would position you very well for this role.

Key skills and attributes include:

  • ‘Customer First’ attitude
  • Warm, outgoing and friendly personality
  • Excellent communication skills, both written and verbal
  • Good computer skills (particularly Outlook, Word and Excel)
  • Great prioritisation skills and ability to take on tasks proactively
  • Strong team player
  • Ability to work independently without close supervision

Key responsibilities will include:

  • Providing a courteous, efficient, and helpful Front of House service for all users and visitors to Scale Space and acting as the first point of contact for enquiries
  • Recognising key members and guests, greeting them by name, building strong relationships and understanding the activities of their company
  • Answering the main phone line in a polite and gracious manner while ensuring messages are passed on to the relevant person
  • Ensuring all guests are signed in and have the appropriate access card
  • Keeping the front of house immaculate for members and visitors
  • Checking that key facilities (e.g. meeting rooms) are correctly set up for members
  • Conducting occasional building tours for members and/or visitors
  • Assisting in planning and delivering business and social events in the building for members and external customers
  • Helping customers with Building Fire Safety procedures and Health & Safety regulations

What we can offer you:

  • Competitive salary aligned with London Real Living Wage + up to 10% annual bonus
  • 25 days of paid holidays + Bank Holidays
  • Life Assurance
  • Pension Scheme
  • The right mix of challenges, learning and development opportunities
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Scale Space's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Scale Space's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Scale Space's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.