The posting
Senior Analyst 2 Infrastructure Services
## Job Summary The Senior Analyst 2 Infrastructure Services will play a critical role in managing and optimizing EMC Storage solutions for DXC. This position requires a deep understanding of storage technologies and the ability to provide operational support in a dynamic environment. The successful candidate will contribute to the organization's goals by ensuring high availability and performance of storage systems.
## Responsibilities - Administer, design, and implement EMC Storage arrays including Symmetrix, VMAX, PMAX, Unity, XtremIO, Isilon, and VNX. - Configure and manage SRDF and TimeFinder in EMC storage environments. - Conduct performance analysis of storage arrays and optimize performance. - Design, configure, and troubleshoot Fabric Environments with Brocade and Cisco switches. - Manage and administer ECC, ensuring efficient operation and support. - Provide operational support on a 24x7 rotation basis, resolving issues quickly to ensure customer satisfaction. - Administer and troubleshoot CIFS shares and NFS exports, including storage provisioning, LUN creation, masking, and mapping. - Collaborate with hardware vendors and EMC support to resolve complex hardware issues.
## Qualifications - Total Experience: Minimum 6-10 years. - Relevant Experience: 5-8 years in EMC Storage administration and design. - Strong knowledge of EMC storage technologies and performance optimization. - In-depth knowledge of ITIL processes including Incident Management, Problem Management, Configuration Management, and Change Management. - Hands-on experience with storage management applications such as Storage Essentials and ECC. - System administration experience on HPUX or Sun Solaris, with knowledge of Volume Manager concepts. - Scripting knowledge is required. - Certifications in EMC technology are an added advantage.
## Preferred Skills - Interpersonal sensitivity and customer responsiveness. - Leadership skills and the ability to communicate complex technical content simply. - Strong consulting skills, flexibility, and resourcefulness. - Exposure to global customers and project work. - Good written and verbal communication skills. - Service and customer-oriented mindset, with the ability to work under pressure.
## Experience - Minimum of 6-10 years of total experience with 5-8 years of relevant experience in EMC Storage technologies.
## Environment - Work Type: Full-time - Work Mode: Hybrid - Job Location: Bangalore, Chennai, Hyderabad, Pune, Mumbai, Noida, Gurugram.
## Salary - Estimated Salary Range: ₹1,800,000 per annum.
## Growth Opportunities - Opportunities for career advancement within the organization, including potential leadership roles in infrastructure services.
## Benefits - Comprehensive benefits package including health insurance, paid leave, and flexible work policies.



