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Open nowPosted 426 days ago

O365 Admin

ScaleneWorks INC

Where
Bangalore
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Your applicationOpen nowO365 AdminScaleneWorks INC · Bangalore

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The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 426 days ago

The posting

# O365 Admin ## Job Summary The O365 Admin will be responsible for administering and maintaining Microsoft Exchange versions (2013/2016/2019) and on-premises infrastructure. This role is crucial for ensuring the smooth operation of email services and Office 365 solutions, contributing to the organization's overall efficiency and productivity.

## Responsibilities - Administer and maintain MS Exchange versions (2013/2016/2019) and on-premises infrastructure, including backup and restore procedures, mailbox management, and public folder replication. - Provide advanced support for Exchange Online services, including hybrid configurations, mail flow troubleshooting, and message tracking. - Configure and troubleshoot remote email access using Outlook and Outlook Web App (OWA). - Manage and maintain anti-SPAM products and Enterprise Vault Servers. - Architect, design, and implement solutions using Office 365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and Security & Compliance. - Handle Tier 3 operations and assist Tier 1 and 2 teams with complex issues. - Troubleshoot advanced Office 365 issues using tools like PowerShell and diagnostic tools while adhering to SLA timelines. - Collaborate with cross-functional teams to identify and resolve global technical issues. - Monitor system performance and provide root cause analysis for complex issues. - Execute projects related to migrations, new implementations, and system improvements for Office 365. - Provide detailed reporting on Office 365-related tasks and tickets.

## Qualifications - Extensive knowledge of Windows Server Operating Systems (2008, 2012, 2016, 2019) and desktop environments (Windows 10/11). - Proficiency in Microsoft Exchange protocols (SMTP, POP3, RPC/HTTPS, MAPI/HTTPS). - Experience with Exchange Hybrid Configurations and Azure Active Directory Connect implementations. - In-depth understanding of Office 365 features, including DKIM, DMARC, transport rules, Data Loss Prevention (DLP) policies, and retention/archival policies. - Knowledge of SharePoint Online architecture and Microsoft Teams troubleshooting. - Advanced capabilities in tools like PowerShell, MFCMapi, IDFix, and diagnostic utilities. - Relevant educational qualifications such as a Bachelor's degree in Computer Science, Information Technology, or a related field.

## Preferred Skills - Familiarity with cloud security best practices and compliance frameworks. - Experience with scripting and automation to enhance operational efficiency.

## Experience - A minimum of 3-5 years of experience in a similar role, with a focus on Microsoft Exchange and Office 365 administration.

## Environment - This position is based in Bangalore and requires in-office work. The work environment is collaborative and fast-paced, with a focus on technical problem-solving.

## Salary - Estimated salary range: ₹1,140,000 per annum.

## Growth Opportunities - Opportunities for career advancement within the organization, including potential leadership roles in IT administration and cloud services.

## Benefits - Comprehensive health insurance, paid leave, and professional development opportunities.

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