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Open nowPosted 427 days ago

Software Development Engineer 2

ScaleneWorks INC

Where
Bangalore
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Your applicationOpen nowSoftware Development Engineer 2ScaleneWorks INC · Bangalore

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on ScaleneWorks INC's own form.

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The clock on this job

Early applications get read.

11.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.9%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 427 days ago

The posting

# Software Development Engineer 2 ## Job Summary The Software Development Engineer 2 will play a crucial role in providing operational and functional support. This position focuses on handling customer tickets, monitoring systems, and managing problems to ensure smooth operations and high customer satisfaction.

## Responsibilities - Handle customer tickets and escalations efficiently. - Perform proactive monitoring of systems to identify and resolve issues. - Manage problem resolution processes to minimize downtime. - Provide operational and functional support to ensure system reliability. - Collaborate with team members to improve support processes and tools.

## Qualifications - Proficiency in ITIL (Information Technology Infrastructure Library) practices. - Experience with monitoring tools and support systems. - Strong programming skills in Java and Python, including Python scripting. - Excellent communication skills to interact with customers and team members. - Critical thinking and problem-solving abilities. - Strong investigation and analysis skills. - Educational qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.

## Preferred Skills - Familiarity with additional programming languages or tools. - Experience in customer-facing roles.

## Experience - Minimum of 3-5 years of relevant experience in software development or IT support.

## Environment - Work setting: In-office at Bangalore. - Full-time position with standard working hours.

## Salary - Estimated salary range: ₹1,800,000 per annum.

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