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Open nowPosted 427 days ago

Tachyon

ScaleneWorks INC

Where
Bangalore
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Your applicationOpen nowTachyonScaleneWorks INC · Bangalore

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Share of postings closed within
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  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 427 days ago

The posting

# Tachyon ## Job Summary The Tachyon role is focused on running and maintaining the 1E Tachyon Platform Backend Infrastructure, both On-Premises and Software as a Service (SaaS). This position is crucial for enhancing the Digital Employee Experience (DEX) and involves collaboration with various stakeholders to ensure high-quality project execution and effective communication of findings and recommendations.

## Responsibilities - Improve Digital Employee Experience (DEX) through effective management of the Tachyon platform. - Communicate findings and recommendations clearly to internal stakeholders and clients. - Support project planning, scoping, and execution with a focus on quality and efficiency. - Develop custom instructions for workplace experience and self-heal capabilities for devices. - Create and deploy guaranteed state rules. - Monitor and troubleshoot device stability and experience. - Conduct Tachyon agent and server health monitoring. - Integrate IT Service Management (ITSM) with Tachyon. - Manage desktop operations including OS patching and software delivery. - Oversee inventory management for endpoints. - Collaborate with team members to build, test, and release automation and self-heal capabilities. - Work with the 1E vendor to resolve any issues related to 1E solutions and platform. - Train support staff and assist with technical issues as necessary. - Work with client organizations to identify and address business needs. - Design and execute SQL queries, dashboards, and reports using Business Intelligence (BI) tools such as Power BI and Tableau. - Leverage telemetry data to analyze system performance, user behavior, and usage patterns to identify actionable insights and optimization opportunities. - Ensure accurate and consistent reporting, adhering to data standards.

## Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - Strong technical skills in backend infrastructure management and troubleshooting. - Proficiency in SQL and experience with BI tools (e.g., Power BI, Tableau). - Excellent communication and interpersonal skills for stakeholder engagement. - Ability to work collaboratively in a team environment. - Strong analytical skills to interpret telemetry data and system performance metrics. - Experience with IT Service Management (ITSM) processes and tools. - Familiarity with desktop management practices, including OS patching and software delivery.

## Experience - Minimum of 3-5 years of relevant experience in IT infrastructure management, preferably with a focus on backend systems and digital employee experience.

## Environment - Work setting is in-office, located in Bangalore. The role requires collaboration with team members and stakeholders in a professional office environment.

## Salary - Estimated salary range: ₹2,700,000 per annum.

## Job Start Date - August 22, 2025

## Job End Date - September 21, 2025

## Job Work Type - Full-time

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  • 1d ago

    Tachyon

    ScaleneWorks INC

    Bangalore

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