The posting
Transformation Lead - Payments Services
## Company Overview Ather is a leading company in the automotive and electric vehicle sector, focused on transforming the customer experience through digitization and innovative solutions. Ather fosters a dynamic work environment that encourages collaboration, innovation, and continuous improvement.
## Job Summary The Transformation Lead for Payments Services is responsible for optimizing and scaling Ather's end-to-end customer payment value chain. This role collaborates closely with Product Owners and Business Owners across different divisions to address business requirements, design solutions, and drive implementation in the Direct-to-Customer space.
## Responsibilities - Solution Design: Collaborate with Product and Business Owners to identify problem statements and design solutions addressing business needs related to customer payment processes, financial accounting, and reconciliation management. - Business Partner: Work closely with stakeholders to gather requirements, define processes, and implement digital solutions aimed at improving operational efficiency. - Technology Evangelist: Promote the adoption of tools and digitalization efforts within the organization by identifying opportunities for enhanced efficiency through technology usage. - Process Champion: Guide stakeholders in developing lean processes to achieve business objectives, translating their problem statements into actionable technical solutions in collaboration with the tech team.
## Qualifications - Educational Qualifications: - Bachelor’s/Master’s Degree in a quantitative discipline (e.g., Engineering). - Master’s in Business Administration or equivalent from a premier B-school (desirable). - Experience: 5 to 8 years of relevant experience in designing and implementing customer payment systems. - Technical Skills: - Experience with payment gateway integration, prepaid payment instruments (e.g., wallets), and customer payment systems for various services. - Knowledge of tools such as ERP/SAP, CRM, and payment microservices. - Familiarity with the Software Development Life Cycle (SDLC), Agile Methodology, and IT systems architecture.
## Preferred Skills - Understanding of Financial Accounting principles and reconciliation requirements. - Expertise in Business Process designing, Value Stream Mapping (VSM), and Value Stream Design in Analysis (VSDiA). - Certifications in Lean Six Sigma, DMADV, and similar methodologies. - Experience with SAP FICO & MM modules is desirable. - Superior storytelling, communication, and negotiation skills.
## Experience A minimum of 5 to 8 years of experience in relevant roles, specifically in customer payment systems and digital transformation initiatives.
## Environment The role will be based at IBC Knowledge Park, Bengaluru, within a collaborative, innovative, and technology-driven work environment.
## Salary Estimated salary range is not specified.
## Growth Opportunities Potential career advancement opportunities exist within the Transformation Management team and related areas as the organization continues to scale its operations.
## Benefits Information on offered benefits is not specified.



