The posting
Job title: SmartCare Engineer Company: International Leading Technology Company Location: Ulaanbaatar, Mongolia
Responsibility:
- System Maintenance: Ensure the stability and performance of the SmartCare platform and its underlying infrastructure (Data-base, OS).
- Customer Engagement & Requirement Analysis: Liaise with customers to understand their needs, challenges, and desired system modifications. - Solution Planning & Implementation: Create plans for system expansions, configurations, or modifications based on customer demands. - Technical Implementation: Execute approved plans, which may involve database updates, configuration changes, and coordinating deployments in a platform environment. - Continuous Learning: Rapidly become an expert user and administrator of the proprietary SmartCare platform through internal training.
Requirements:
- Strong ICT Foundation: Understanding of networking, hardware, software, and basic troubleshooting. - SQL Database: Ability to write basic queries, understand data structures, and perform data manipulation. - Linux/Unix Environment: Comfortable with command-line navigation, file systems, and basic shell commands. - Language Proficiency: Must be able to communicate clearly in written and spoken English for colleagues interaction and documentation. (If knows Chinese it will be high leverage) - Fast Learning & Adaptability: Demonstrated ability to quickly grasp new software and concepts. SmartCare will be taught. - Active Listening: Essential for understanding customer needs and requirements accurately. - Proactive & Self-Motivated: A "fire to understand and learn" – seeks out solutions and knowledge independently.
If you are interested in this role, please send your updated CV to [email protected] or contact me at 9973-6353.



