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Open nowPosted 4 days ago

VP, Operations Officer

schumacher31 open roles

Where
Remote - United States
Work mode
Remote
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Your applicationOpen nowVP, Operations Officerschumacher · Remote - United States

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. schumacher postings stay open a median of 5 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 4 days ago

schumacher median: 5 days open

The posting

At SCP Health, what you do matters

As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.

Why you will love working here:

- Strong track record of providing excellent work/life balance.

- Comprehensive benefits package and competitive compensation.

- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.

SERVICE DELIVERY

  • Seek to build and maintain consensus, alignment, and focus on priorities and objectives within and across service delivery teams with client satisfaction and retention as the chief measurements of success.
  • Exhibit/deliver timely, thorough, consistent, clear, and effective communication to all internal Company stakeholders and employees as well as providers, medical directors, and client representatives.
  • Provide direction, guidance, and influence over designated field ops personnel.
  • Build and lead a high-performance workplace culture that contributes to a high level of employee satisfaction, employee retention, and productivity.
  • Accountable for the delivery of practice management services consistent with our contractual obligations as established with hospital clients and providers.
  • Establish and execute on shared goals and related strategic priorities with EM and HM client service teams, Staffing Operations, Value-based services, and Central Office departments.
  • Develop and maintain highly effective and collaborative partnership relationships with key client representatives and industry leaders.
  • Ensure the delivery of consistent, timely, and effective practice productivity improvement initiatives.
  • Diligent oversight, direction, and leadership on the new client on-boarding process.
  • Responsible to work collaboratively and effectively with Physician leadership counterparts (along with other department representatives) to develop, deploy, and maintain training, mentorship, and leadership development programs enough to ensure a high level of performance and retention of our appointed practice Medical Directors.
  • Responsible to contribute to the effective operation of Recruiting, Scheduling, and Credentialing personnel, systems, and processes.

BUSINESS

  • Accountable for the achievement of revenue, expense, and margin targets in compliance with budget constraints and/or in response to unanticipated revenue and gross margin shortfalls.
  • Ensure that where SCP EM, HM, and ICU practices co-exist at a single hospital location, ALL materially significant issues, opportunities, threats, or initiatives are well-communicated, with action plans designed and implemented with and through the effective collaboration of all stakeholders.
  • Responsible to ensure that the practice is functioning with the necessary resources, priorities, and action plans to favorably influence the client’s perceived value of SCP.
  • Responsibility to identify, drive, and lead the introduction and deployment of new eHealth solutions in our practices with an ROI measurement attached to one or more of the following: Cost reduction/avoidance, provider satisfaction, patient care enhancement, or client satisfaction.
  • Contribute to growth strategy development and provide significant leadership influence on and contributions to sales target identification and pursuit.
  • Ensure optimal and appropriate use of Company technology resources and be accountable for the quality and integrity of Group data entered into systems.
  • Ensure performance in accordance with all established legal and compliance standards.

PERFOMANCE MEASURES

Service line meets/exceeds goals or targets associated with:

  • Gross Margin generation.
  • G&A expense control.
  • Cost per RVU.
  • Client Satisfaction.
  • Contract Retention.
  • Flex provider coverage.
  • Physician coverage expenses.
  • NPPA coverage expenses
  • Facility Variance reports.
  • Provider Cost as a Percentage of Revenue.
  • Additional Pay.
  • Client account receivables.
  • Timely and accurate completion medical records.
  • Patient Satisfaction.
  • Value-based services Division including BPCI-A and Post-Acute Care services.
  • The effective alignment and achievement of joint measurements with SCP Hospitalist and Intensivist Service lines.

QUALIFICATIONS

Knowledge, Skills, and Abilities:

  • Strong and effective leadership and management capabilities.
  • Highly efficient and organized.
  • Excellent verbal and written communication skills.
  • Consistently accountable, responsible, and responsive.
  • Able to set priorities and demonstrate sound judgment in handling complex situations.
  • Comfortable and effective in building highly trusted working relationships at all levels and with clinicians.

EDUCATION:

  • Bachelor’s degree in Healthcare Administration, Business Administration, related field, or equivalent work experience. Master’s degree, preferred.
  • Previous clinical or healthcare experience, a plus.

WORK EXPERIENCE/QUALIFICATIONS:

  • Minimum five (5) years of demonstrated success in leadership and management in the HealthCare delivery space and/or:
  • Executive level responsibility over the operation of multi-site, multi-specialty medical practices a plus:
  • Prior extensive responsibility over a P&L in a patient care related business is preferred.

TRAVEL

  • Expected for company and departmental meetings, training, events, and conferences with overnight stay sometimes required.

PRIMARY LOCATION:

  • Remote - United States

Pay Range:

This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.

-

We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.

Visit our website for further information. https://myscpbenefits.com/

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