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ClosedPosted 12 days ago

Business Head

Scrabble & Jigsaw

Where
Mumbai, India

This posting closed on 2026-10-23.

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This job: posted 12 days ago

The posting

Job Summary

The Business Head will serve as a strategic leader responsible for driving growth, managing operations, and scaling a fast-growing consumer-focused business. This role involves working closely with the founders to develop and execute business strategies, optimize revenue streams across multiple channels, lead growth initiatives, and build a high-performance team. The ideal candidate will possess a founder’s mindset, with hands-on experience in building and managing businesses, and will be instrumental in shaping the company's next phase of growth.

Responsibilities

- Drive Business Strategy & Revenue\ Collaborate with the founders to define strategic priorities, identify growth opportunities across D2C, marketplaces, and Quick Commerce, and own overall revenue performance. Diagnose revenue gaps and develop actionable plans to optimize channel performance, pricing, promotions, and category expansion.

- Lead Growth & Customer Acquisition\ Manage paid acquisition campaigns across Meta, Google, marketplace, and Quick Commerce platforms. Set budgets, targets, and performance metrics. Work with creative and marketing teams to test, scale, and optimize the sales funnel. Oversee retention and lifecycle marketing initiatives via Email, WhatsApp, and other channels.

- Own Demand & Inventory Planning\ Forecast demand across channels and SKUs, aligning sales, marketing, and supply chain activities. Translate growth plans into inventory requirements, monitor stock levels, and proactively address potential stock-outs or excess inventory. Balance growth ambitions with working capital and inventory risks.

- Own P&L & Business Performance\ Manage budgets, forecasts, and financial planning in partnership with the finance team. Use data analytics to assess profitability, cash flow, and overall business health. Conduct regular reviews and deep-dive analyses to identify root causes of performance gaps.

- Build & Lead the Team\ Lead cross-functional teams in growth, marketing, analytics, and operations. Set clear goals, establish accountability, and foster a culture of ownership and low bureaucracy. Recruit, develop, and retain talent to support scaling efforts.

- Build a Scalable Business\ Collaborate with Operations, Customer Experience, Supply Chain, and Fulfillment teams to remove bottlenecks. Develop processes and systems that enhance efficiency and scalability. Leverage technology and AI for better decision-making, automation, and operational improvements.

Qualifications

  • Proven experience in building and scaling consumer businesses, preferably with entrepreneurial or founder experience.
  • Strong strategic thinking with hands-on execution capabilities.
  • Expertise in digital marketing, including paid acquisition on Meta, Google, and marketplace platforms.
  • Deep understanding of demand forecasting, inventory management, and supply chain coordination.
  • Financial acumen with experience managing P&L, budgets, and business analytics.
  • Leadership skills with experience building and managing high-performance teams.
  • Excellent problem-solving, analytical, and decision-making skills.
  • Educational qualifications: Bachelor's degree required; MBA or equivalent preferred.

Preferred Skills

  • Experience with AI and automation tools for business optimization.
  • Knowledge of Quick Commerce and emerging e-commerce trends.
  • Strong negotiation and relationship management skills with platform partners.
  • Ability to operate in a fast-paced, dynamic environment with a founder’s mindset.

Experience

  • Minimum of 8-10 years of relevant experience in consumer e-commerce, D2C, or related industries.
  • Prior experience in a leadership role overseeing P&L, growth, and operations.
  • Demonstrated success in scaling businesses and managing cross-functional teams.

Environment

  • The environment involves working closely with founders and high-growth teams.
  • Fast-paced, entrepreneurial setting requiring adaptability and proactive problem-solving.

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