The posting
Cataract Counsellor
## Job Summary The Cataract Counsellor plays a vital role in supporting patients undergoing cataract treatment by providing clear information, emotional support, and guidance throughout the treatment process. This role contributes to improving patient outcomes and satisfaction by ensuring patients understand their condition, treatment options, and post-operative care.
## Responsibilities - Educate patients and their families about cataract, its symptoms, treatment options, and surgical procedures. - Provide emotional support and counseling to patients to alleviate fears and concerns related to cataract surgery. - Assist patients in making informed decisions regarding their treatment plans. - Coordinate with medical staff to schedule appointments and follow-up visits. - Maintain accurate records of patient interactions and counseling sessions. - Facilitate communication between patients and healthcare providers to ensure continuity of care.
## Qualifications - Educational background in healthcare, social work, psychology, or related fields preferred. - Strong interpersonal and communication skills to effectively counsel patients. - Empathy and patience in dealing with patients experiencing vision impairment. - Ability to explain complex medical information in simple, understandable terms. - Organizational skills to manage patient records and appointments. - Basic knowledge of cataract and eye care is advantageous. - Proficiency in local language(s) and English for effective communication.
## Preferred Skills - Experience in ophthalmology or eye care settings. - Training or certification in counseling or patient education. - Familiarity with healthcare software or patient management systems.
## Experience - Prior experience in patient counseling, healthcare support, or related roles is beneficial but not mandatory.
## Environment - Work setting may vary from hospitals, eye clinics, or community health centers. - Interaction with patients in both clinical and counseling environments. - May require standing or sitting for extended periods during patient consultations.



