The posting
About the Role
Looking for a Senior Key Accounts Manager – E-commerce to drive marketplace growth and profitability for a fast-growing consumer brand.
The role will involve end-to-end ownership of key marketplace accounts, with a strong focus on sales growth, P&L management, account strategy, performance marketing and operational execution. The ideal candidate should combine strong commercial acumen with a data-driven approach to building and scaling a profitable e-commerce business.
Key Responsibilities
- P&L and Business Growth: Own marketplace P&L, including sales, gross profit and contribution margins, while driving sustainable and profitable growth.
- Account Management: Develop and manage relationships with key marketplace partners, including business planning, negotiations, promotions and visibility initiatives.
- Marketplace Strategy: Build and execute growth strategies across categories and SKUs, focusing on assortment, pricing, promotions and new product launches.
- Performance Marketing: Lead marketplace advertising campaigns across Sponsored Products, Sponsored Brands, Sponsored Display and other relevant ad formats.
- Marketing Efficiency: Optimise ROAS, ACOS/TACOS, traffic, conversion rates and organic sales to improve overall account performance.
- Inventory and Forecasting: Own sales forecasting, inventory planning and product availability in collaboration with supply chain and operations teams.
- Business Analytics: Analyse SKU-level, category-level and account-level performance to identify growth opportunities and implement corrective actions.
- Competition Tracking: Monitor competitor pricing, promotions, product assortment and rankings to identify opportunities and strengthen marketplace positioning.
- Cross-functional Collaboration: Work closely with Marketing, Finance, Supply Chain, Product and Operations teams to ensure seamless execution of business plans.
Requirements
- 6–10 years of experience in E-commerce, Marketplace Management or Key Account Management, with strong hands-on experience managing Amazon.
- Proven track record of owning sales targets, managing P&L and driving profitable business growth.
- Strong understanding of Amazon Ads, the Seller/Vendor ecosystem, pricing strategies and promotional planning.
- Experience managing marketplace performance metrics, including ROAS, ACOS/TACOS, traffic and conversion.
- Strong analytical and commercial acumen, with the ability to translate data into actionable business strategies.
- Excellent negotiation, stakeholder management and execution skills.
- Experience in FMCG, D2C, consumer brands or high-growth businesses is preferred.
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