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ClosedPosted 46 days ago

Senior Manager - Quality

Scrabble & Jigsaw

Where
Kolkata, India

This posting closed on 2026-10-23.

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This job: posted 46 days ago

The posting

Sr. Manager - Quality

Company Overview

Not specified.

Job Summary

This role plays a critical part in maintaining high-quality standards across raw materials, components, and manufacturing processes, contributing to the organization’s goal of zero-defect manufacturing and customer satisfaction.

Responsibilities

  • Lead incoming quality inspection of raw materials, bought-out parts, castings, forgings, and subcontracted components to ensure compliance with specifications.
  • Establish and maintain inspection standards, sampling plans, and acceptance criteria for incoming materials.
  • Develop and implement in-process quality control systems, including First Piece Approval and process checkpoints.
  • Monitor supplier quality performance through PPM analysis and drive supplier quality improvement initiatives.
  • Conduct supplier quality audits and manage supplier approval processes via PPAP (Production Part Approval Process) and APQP (Advanced Product Quality Planning).
  • Maintain and continuously improve the Quality Management System (QMS) in line with ISO standards and customer requirements.
  • Implement preventive quality tools such as PFMEA, Control Plans, Layered Process Audits (LPA), and lead root cause analysis using methodologies like 8D, Fishbone Diagram, and Why-Why Analysis.
  • Drive initiatives to reduce internal rejection, rework, customer complaints, and Cost of Poor Quality (COPQ).
  • Support New Product Development (NPD) by establishing inspection plans, process capability studies, and quality validation activities.
  • Ensure accurate documentation of quality records, inspection results, blocked stock, and quality stock transactions in SAP.
  • Support internal, customer, and certification audits, ensuring timely closure of audit observations.
  • Lead, mentor, and develop the incoming and in-process quality team through structured training and competency development.
  • Promote a proactive quality culture across the plant by collaborating with Production, Supply Chain Management (SCM), Engineering, and Maintenance teams.
  • Willingness to travel PAN India for supplier audits.

Qualifications

  • Educational Qualification: B.Tech in Mechanical, Automobile, or Industrial Engineering.
  • Technical Skills:
  • In-depth knowledge of incoming quality inspection, process control, and quality standards.
  • Experience with PPAP, APQP, PFMEA, Control Plans, and Layered Process Audits.
  • Proficiency in root cause analysis tools such as 8D, Fishbone Diagram, and Why-Why Analysis.
  • Familiarity with ISO standards and Quality Management Systems (QMS).
  • Experience with SAP or similar ERP systems for quality data management.
  • Strong understanding of supplier quality management, including audits and approval processes.
  • Soft Skills: Leadership, analytical thinking, problem-solving, communication, and team development skills.

Preferred Skills

  • Experience in the automotive or manufacturing industry.
  • Knowledge of advanced quality tools and methodologies.
  • Ability to lead cross-functional teams and drive continuous improvement.
  • Willingness to travel PAN India for supplier audits.

Experience

  • Experience Required: 12-15 years in quality management within manufacturing, preferably in automotive, industrial, or related sectors.
  • Proven track record of leading quality inspection, supplier quality management, and implementing quality systems.

Environment

  • The role involves working in a manufacturing plant environment.
  • The position may require travel across India for supplier audits.
  • The work setting is primarily in-office and on-site at manufacturing facilities, with a focus on quality inspection and audit activities.

Salary

- Gross Salary Range: ₹90,000 – ₹1,00,000 per month (approximate).

GrowthOpportunities

Not specified.

Benefits

Not specified.

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