The posting
Assistant Manager, IT
## Company Overview Shubham Pharmachem Pvt. Ltd. is a 30-year, family-run pharmaceutical trading company supplying high-quality Active Pharmaceutical Ingredients (APIs), intermediates, excipients, nutraceuticals, and related products to leading global partners. With a strong international footprint and deep industry relationships, we continue to expand our presence across key regulated and semi-regulated markets.
## Job Summary The Assistant Manager – IT will support the planning, execution, and optimization of IT operations across the organization. This role requires a creative, innovative, and collaborative professional with strong technical capabilities and hands-on experience in modern IT tools, contributing to digital transformation, process automation, and system improvement initiatives within the company.
## Responsibilities - Manage day-to-day IT operations, including system maintenance, troubleshooting, and technical support. - Oversee hardware, software, networks, and IT assets to ensure seamless functioning. - Implement and monitor IT security measures, data backup, and system integrity. - Explore and adopt emerging technologies, AI tools, and digital solutions to improve productivity. - Lead small-scale automation projects using AI/ML tools, low-code/no-code solutions, or workflow automation platforms. - Support the implementation, upgrades, and maintenance of business applications like ERP, CRM, and HRMS. - Work closely with cross-functional teams to understand IT needs and deliver creative technical solutions. - Maintain accurate documentation of IT processes, system configurations, and support activities.
## Qualifications - Bachelor’s degree in IT, Computer Science, Engineering, or a related field (mandatory). - A Master's in Computer Applications (MCA) or an MBA in IT or relevant specialization (preferred but not mandatory). - 3–6 years of experience in IT operations, support, system management, or digital transformation roles. - Strong problem-solving, analytical, and communication skills. - Ability to manage multiple tasks and meet deadlines effectively. - Strong knowledge of IT infrastructure, networking, system administration, cloud platforms, and cybersecurity basics. - Hands-on experience with AI tools, automation platforms, modern collaboration tools, and recent tech innovations. - Familiarity with enterprise applications like ERP, CRM, and HRMS.
## Preferred Skills - Understanding of scripting or basic programming. - Ability to work seamlessly with internal teams and external partners. - Creative mindset to propose new ideas and tech solutions.
## Experience - 3–6 years of experience in relevant IT roles, with a focus on operations and digital transformation.
## Environment - The role is based in Andheri (W), Mumbai and involves fixed office hours that align with the company’s operational schedule. The candidate will work alongside a small team and report directly to the IT Manager/Head – IT.
## Salary - Salary details are mentioned as "compensation as per industrial standards," specific figures not provided.
## Growth Opportunities - Opportunity to lead international markets, contributing to global exposure and impact within the pharmaceutical industry.
## Benefits - Performance-based benefits and the chance to be part of a reputable company with a legacy in the pharmaceutical sector.



