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ClosedPosted 340 days ago

Business Analyst - DS

Scrabble

This posting closed on 2026-10-23.

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Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  2. 4.5%3 days
  3. 12.1%7 days
  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 340 days ago

The posting

Business Analyst

## Company Overview (Company details were not provided.)

## Job Summary The Business Analyst role in our Client Solutions team is essential for capturing and translating client requirements into functional and technical specifications. This position plays a vital role in ensuring the successful delivery of insights and data access through our SaaS platform and APIs, thereby maximizing value for our clients.

## Responsibilities - Client Engagement & Requirement Gathering - Conduct discovery workshops with clients to understand business processes, pain points, and integration needs. - Document detailed business requirements, user stories, and acceptance criteria. - Translate business needs into functional and technical specifications for implementation teams.

  • Solution Design & Documentation
  • Map client workflows to platform capabilities and identify gaps.
  • Collaborate with Solution Specialists and Engineers to design API-driven solutions.
  • Create Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), process flows, and data mapping documents.
  • Customer Data Requests & Analysis
  • Handle client requests for data extracts, reports, and dashboards in alignment with platform capabilities.
  • Perform data validation, reconciliation, and quality checks to ensure accuracy before delivery.
  • Analyze customer data to identify trends, usage patterns, and actionable insights.
  • Partner with clients to define Key Performance Indicators (KPIs) and reporting requirements, ensuring alignment with business goals.
  • Work with internal teams to automate recurring data requests where possible.
  • Project Support & Delivery
  • Support project managers in defining scope, timelines, and deliverables.
  • Act as the liaison between client stakeholders and internal technical teams.
  • Validate solutions through User Acceptance Testing (UAT) planning, test case creation, and defect triage.
  • Cross-functional Collaboration
  • Partner with Product Management to provide client feedback for roadmap planning.
  • Work with Customer Success to ensure smooth handover post-implementation.
  • Support pre-sales teams with solution scoping and proposal inputs when required.
  • Continuous Improvement
  • Identify opportunities to optimize implementation processes and templates.
  • Contribute to internal knowledge bases and best practice playbooks.

## Qualifications - Must-Have: - Bachelor’s degree in Business, Information Systems, or a related field. - 3+ years of experience as a Business Analyst in SaaS, enterprise software, or consulting. - Strong understanding of API-driven platforms, data flows, and system integrations. - Experience handling customer data requests, reporting, and analysis. - Proficiency in requirements documentation, process modeling (BPMN/UML), and user story writing. - Excellent communication, stakeholder management, and presentation skills. - Experience with Agile/Scrum methodologies.

  • Good to Have:
  • Familiarity with tools like JIRA, Confluence, Lucidchart, Miro.
  • Exposure to SQL or Business Intelligence (BI) tools (Tableau, Power BI, Looker, etc.) for data analysis.
  • Knowledge of cloud platforms (AWS, Azure, GCP).
  • Prior experience in client-facing consulting roles.

## Preferred Skills (Specific preferred skills were not listed.)

## Experience A minimum of 3 years of relevant experience in a Business Analyst role within SaaS, enterprise software, or consulting is required.

## Environment (Work environment details were not provided.)

## Salary (Salary details were not provided.)

## Growth Opportunities (Growth opportunities were not specified.)

## Benefits (Benefits were not specified.)

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