The posting
Chief Operating Officer (COO) – Marg Books
Location: Noida | Reporting to: Founders
About Marg Books: Marg Books is a high-growth cloud accounting platform entering an aggressive scale phase, targeting 10M+ customers, multi-country expansion, and category leadership.
Role Mandate: The COO will be the chief scale architect, responsible for driving large-scale growth, P&L ownership, and operational excellence across India and international markets.
Key Responsibilities
- Lead hyper-scale customer acquisition across inside sales, field sales, and partner channels
- Own full P&L, driving revenue growth, margins, and strong unit economics
- Build and scale high-performance inside and offline sales engines
- Drive international expansion and market replication
- Establish strong market-to-product feedback loops
- Own marketing, CRM, lead management, and funnel optimisation
- Drive customer success, retention, and NRR
- Build scalable teams, second-line leadership, and training academies
- Implement operating systems, dashboards, and execution discipline at scale
Ideal Experience
- 15–20+ years in high-scale B2B/SMB SaaS, ERP, fintech, or platform businesses
- Proven track record of building large inside and field sales teams
- Experience scaling to millions of users/customers preferred



