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Open nowPosted 272 days ago

Conversational AI Engineer

Scrabble

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Your applicationOpen nowConversational AI EngineerScrabble

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 272 days ago

The posting

What You’ll Do

● Design and improve multi-turn conversational flows for children and parents

● Work on prompt engineering, system prompts, guardrails, and policies

● Tune AI behavior for:

○ language switching (Hindi / English / Hinglish)

○ age-appropriate responses

○ safety & content moderation

● Analyze real conversations to detect:

○ hallucinations

○ broken flows

○ STT / TTS issues

● Collaborate with backend + voice infra teams to improve latency and quality

● Build internal tools to review, score, and improve conversations

● Experiment with multiple LLMs and select the right model per use-case

Required Skills

● 3–7 years experience in NLP / Conversational AI / Applied ML

● Strong understanding of:

○ LLM prompting & system instructions

○ multi-turn dialogue systems

○ intent, context & memory handling

● Experience working with real user conversations

● Comfortable reading logs, transcripts, metrics

● Strong written communication skills (very important)

Good to Have

● Experience with voice pipelines (STT → LLM → TTS)

● Worked on chatbots, assistants, copilots, voice agents

● Familiarity with OpenAI / Gemini / Anthropic / open-source LLMs

● Experience designing safe AI systems (kids / healthcare / education)

● Exposure to Indian language nuances is a big plus

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