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ClosedPosted 299 days ago

General Manager Sales

Scrabble

Where
Delhi, Delhi

This posting closed on 2026-10-23.

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Early applications get read.

12.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
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  4. 19.1%14 days
  5. 35.6%30 days
  6. 52.7%60 days
This job: posted 299 days ago

The posting

About the Role

We are looking for a high-energy, target-oriented Sales professional who can acquire and grow clients needing fulfillment, warehousing, and logistics solutions. The ideal candidate understands the pain points of e-commerce/D2C brands/FMCG brands and can position our end-to-end fulfillment capabilities as the solution that drives scale, speed, and customer delight.

Key Responsibilities

1. New Client Acquisition

• Identify and prospect brands, sellers enterprises in need of fulfillment

services.

• Build a strong pipeline through outreach, networking, industry events, and

partnerships.

• Conduct discovery calls to understand customer supply chain challenges

and fulfillment gaps.

2. Solution Selling

• Pitch our fulfillment offerings: warehousing, inventory management,

pick/pack/ship, returns, and value-added services.

• Run product demos, walkthroughs of our tech platform, and explain SLAs,

pricing, and integration capabilities (Shopify, WooCommerce, Amazon, etc.).

• Create customized proposals based on order volume, storage needs, and

operational complexity.

3. Deal Closure & Onboarding Support

• Negotiate commercials, finalize contracts, and close deals against monthly

and quarterly targets.

• Coordinate with operations, onboarding, and product teams to ensure

smooth go-live for every account.

• Maintain accurate records of pipelines and deals in CRM

4. Account Growth

• Identify upsell and cross-sell opportunities (multi-warehouse setup, sameday

delivery, VAS, custom packaging, etc.).

• Maintain relationships with key accounts to improve revenue per client and

reduce churn.5. Client Engagement

• Meet clients to diagnose operational bottlenecks, order delays, integration

issues, or stuck cases.

• Use data and analytical thinking to identify root causes and implement

solutions.

• Work closely with Operations, Product, and Warehouse teams to ensure onground

fixes.

6. Team Management & Coaching

• Lead, mentor, and manage a team of sales executives and managers.

• Set targets, review performance, and drive accountability through structured

bi-weekly reviews.

• Support team members in complex calls, negotiations, and proposal

creation.

• Build a performance-driven culture with clear processes and sales hygiene.

• Maintain accurate CRM hygiene and reporting.

Requirements

• 7–11 years of B2B sales experience (e-commerce, logistics, warehousing, SaaS, or

supply chain preferred).

• Strong understanding of order fulfillment, 3PL operations, e-commerce workflows,

and logistics metrics.

• Excellent communication, problem-solving, and commercial negotiation skills.

• Ability to run structured sales cycles and close medium-to-large deals.

• Proficiency with CRM tools and data-driven pipeline management.

• Experience in leading & growing team of sales executives/managers in previous

companies.

Preferred Skills

• Existing network of FMCG companies, D2C founders, Amazon/Flipkart sellers,

logistics heads, or supply chain managers.

• Experience selling tech-enabled services or fulfillment/3PL solutions.

• Exposure startup environments and fast-paced scale-ups

Posting text belongs to the employer. Removal requests: contact us.

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