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Open nowPosted 232 days ago

Quality Manager

Scrabble

Where
Kalyana, Maharashtra
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Your applicationOpen nowQuality ManagerScrabble · Kalyana, Maharashtra

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 232 days ago

The posting

Lead Quality - Mattress The Quality Lead will be responsible for owning end-to-end quality for mattress products, ensuring consistent product performance, customer satisfaction, and compliance with internal and external standards. This role will work closely with manufacturing, R&D, sourcing, and customer experience teams to drive continuous quality improvement across materials, processes, and finished goods. Key Responsibilities Product & Process Quality Define and implement quality standards for mattresses, foams, fabrics, adhesives, and finished products Ensure adherence to quality checkpoints across incoming materials, in-process manufacturing, and final inspection Establish SOPs, control plans, and quality documentation for mattress production lines Lead root cause analysis (RCA) and corrective/preventive actions (CAPA) for quality issues Supplier & Material Quality Own supplier quality assurance for raw materials (foam, fabric, springs, adhesives, packaging) Conduct supplier audits and approvals in collaboration with sourcing teams Drive material testing and validation as per defined specifications Testing & Compliance Ensure compliance with relevant standards (IS, ISO, ASTM, fire safety, durability, comfort performance, etc.) Oversee lab testing (internal and external) for comfort, firmness, durability, compression, and fatigue testing Maintain all quality and compliance documentation Customer Feedback & Continuous Improvement Analyze customer complaints, returns, and field failure data to identify systemic issues Partner with CX and product teams to close the loop on quality improvements Lead continuous improvement initiatives (Lean, Six Sigma, Kaizen) to reduce defects and variability Team & Stakeholder Management Build, mentor, and manage quality inspectors and engineers on the shop floor Collaborate cross-functionally with manufacturing, R&D, supply chain, and product teams Act as the quality champion across the organization Key Metrics / KPIs Defect rate (PPM / % defects) Customer complaint and return rate First-pass yield (FPY) Supplier quality performance Cost of poor quality (COPQ) Required Qualifications & Experience Bachelor’s degree in Engineering (Mechanical, Industrial, Polymer, or related field) 8+ years of experience in quality roles within mattress, foam, Strong understanding of foam technologies, mattress construction, and comfort parameters (preferred) Hands-on experience with quality tools (FMEA, SPC, RCA, 8D, CAPA) Experience working in fast-growing manufacturing environments What Success Looks Like Consistently high product quality with reduced defects and returns Strong supplier quality performance Faster resolution of quality issues Improved customer satisfaction and brand trust Super Urgent, we got 1 selection , but candidate has family medical issues, 99% chances he wont be joining Need candidate from Mattress backgroud only 20-22 Lacs Please Note dont look for candidates from Duroflex, Sleepycat, Wakefit, sheela foam -its No Poach

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