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Open nowPosted 35 hours ago

WorkforceTech Client #1 | Call Scheduler

SD Solutions25 open roles

Where
Medellin, Colombia, Remote
Work mode
Remote
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Your applicationOpen nowWorkforceTech Client #1 | Call SchedulerSD Solutions · Medellin, Colombia, Remote

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SD Solutions's own form.

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.0%30 days
This job: posted 35 hours ago

The posting

On behalf of WorkforceTech Client #1, SD Solutions is looking for a talented Call Scheduler to engage with existing paying customers proactively.

In this role, you will make outbound follow-up calls to active customers, build relationships, offer free training sessions, and help them maximize the value of the Connecteam platform. You will act as a helpful guide, ensuring customers feel supported and discover new ways to use the system effectively for their daily operations.

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

  • Make outbound follow-up calls (15-minute sessions) to offer free training sesions.
  • Maintain accurate daily reporting: calls made, meetings booked, qualified vs unqualified opportunities
  • Work closely with the Customer Success team for smooth handoffs and escalations
  • Working hours: 9 AM – 6 PM Central Time (CST) — required

Requirements:

  • Spotless/fluent English — non-negotiable (excellent spoken English is mandatory)
  • Strong willingness to work hard with a high volume of outbound calls daily
  • Confident, positive, and customer-oriented communication style
  • Ability to explain things clearly to non-technical users
  • Highly disciplined and organized
  • All other skills (product knowledge, sales techniques, etc.) can be taught
  • Working hours: 9 AM – 6 PM Central Time (CST) — required

About the company:

A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use.

By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

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