The posting
This is a 6-month fixed-term contract. A permanent position may be considered afterwards, depending on business needs and available opportunities.
SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.
Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.
About the role:
As a Content Enablement & Acceleration Specialist, you will play a hands-on role in helping more relevant content from across SD Worx reach our customers through our digital content ecosystem.
You will work closely with content owners, local markets and functional teams to accelerate, structure and prepare content for digital publication and reuse. A key part of your role will be supporting the rollout and adoption of our Content Repository, helping teams bring their customer-facing content into one structured environment and making it easier to manage, localize and publish across channels.
You will also explore opportunities to use AI, automation and reusable content approaches to simplify content preparation, enrichment and publishing processes. By connecting content creation with the Content Repository, localization and customer-facing digital channels, you will help unlock more relevant content and experiences for our customers.
The role is operational and collaborative, combining hands-on content enablement with stakeholder coordination and continuous improvement. Your contribution will help make it easier for teams across SD Worx to contribute content, improve content reuse and scale our digital content ecosystem across markets.
Which tasks can you expect?
Content Repository rollout and adoption
- Coordinate the onboarding of priority markets and content-owning teams to the Content Repository.
- Support the onboarding, migration, structuring and validation of customer-facing content in the Repository.
- Help content owners understand and apply agreed content governance, quality standards and lifecycle processes.
- Work closely with markets and content teams to identify adoption barriers and provide practical support throughout the onboarding process.
- Capture rollout learnings and turn them into repeatable approaches, guidelines and onboarding practices that can be applied across markets.
Content enablement and acceleration
- Work hands-on with content owners and functional teams to prepare, structure and enrich content for digital use and publication.
- Identify and apply opportunities to use AI and automation to accelerate content preparation, enrichment, reuse and publishing.
- Help teams adopt common content approaches, templates, standards and ways of working.
- Identify opportunities to reuse, adapt and repurpose existing content instead of creating new material for every customer need.
- Make it easier for different departments and content owners to contribute relevant content to our customer-facing digital ecosystem.
Content flow and digital publication
- Support the flow of content from its original source through the Content Repository, localization and publication to customer-facing channels.
- Coordinate with content owners, markets and publication stakeholders to ensure content is structured, complete and ready for use.
- Support teams in leveraging our digital publishing capabilities to make more relevant content and experiences available to customers.
- Translate content and operational needs into clear requirements for improvements to processes, platforms and tooling.
- Collaborate with different stakeholders to ensure the right content is available at the right moment across relevant customer journeys and digital experiences.
Scalable content ecosystem and continuous improvement
- Help connect the Content Repository, content acceleration, localization and publication capabilities into a coherent content ecosystem.
- Support the adoption of common content standards, metadata and governance practices to make content structured, searchable and reusable across channels and markets.
- Develop reusable content approaches, templates and solutions that can be applied consistently across markets while allowing for local adaptation.
- Capture learnings from content initiatives and translate them into improved processes, guidelines and ways of working.
- Use content and platform data to understand usage and adoption, identify improvement opportunities and support continuous optimization.
- Contribute to making the content ecosystem scalable as content volumes, contributing teams and market requirements grow.
What do you have to offer?
- Some experience in content management, digital marketing, communications, content coordination, administration, project support or a similar area. We are open to different professional backgrounds.
- An interest in digital content and how information can be organized, improved and shared with customers.
- Good organizational skills and attention to detail, with the ability to manage different tasks and follow up on activities.
- A hands-on and proactive approach. You enjoy helping others, solving practical challenges and making sure things get done.
- Good communication skills and the confidence to work with colleagues from different departments and countries.
- An interest in digital tools, content platforms and new technologies. You don't need to know every tool already, but you should be willing to learn.
- Curiosity about AI and automation and how they can make everyday content processes easier and more efficient.
- A structured and solution-oriented mindset, with an eye for opportunities to simplify processes and reuse existing content.
- The ability to work independently while also enjoying collaboration with different teams.
- Fluent communication skills in English and Dutch. French is a plus.
It would be a plus if you have:
- Experience working with SharePoint, a CMS or other content management tools.
- Experience preparing, editing, organizing or publishing digital content.
- Some familiarity with content localization, content governance or managing content across different channels.
- Experience coordinating activities, onboarding colleagues or supporting the introduction of new tools and processes.
- Experience working in an international or multi-market environment.
- An interest in AI-powered content tools or automation.
Most importantly, we are looking for someone who is enthusiastic about content, enjoys working with people and is eager to learn. You don't need to tick every box to apply. If you recognize yourself in most of these points and feel excited about the opportunity, we would love to hear from you!
Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.
Why Join SD Worx?
Flexible working: Flexible working hours and hybrid working options.
Learning & development: Access to professional training and an individual development plan.
Career growth: Whether you want to deepen your expertise or broaden your career, there is room to grow within SD Worx.
Collaborative culture: From many locations, we work as one – moving from better to best together.
SD Worx values diversity and inclusion in the workplace. We welcome applications from all qualified candidates regardless of origin, nationality, gender, gender identity, sexual orientation, age, disability, religion, ethnic or social background, or stage of life.
All hiring decisions are made based on skills, experience and role-related qualifications.
