The posting
Job Title: Product Owner - Mobile Platform Function: Digital Innovation & Technology Location: Powai, Mumbai 1. Role Own and continuously evolve the complete Mobile Application portfolio of Lauritz Knudsen — driving a unified, scalable, secure, and consistent mobile experience across customer, channel, internal, IoT, and commerce applications. The role is the single enterprise-level owner accountable for the strategy, governance, delivery, operations, and performance of every LK-EA mobile app on Android and iOS. 2. Organizational Context & Scope Portfolio owned: SmartComm / IoT Device Apps, Loyalty App, E-Commerce App, Internal CRM App, DMS (Distributor/Dealer) App, EV Charging App, Website/Companion App, and future/new mobile applications. Business impact: Mobile is the primary engagement channel for customers, channel partners, technicians, distributors, and IoT devices — directly influencing loyalty, commerce, channel productivity, and IoT outcomes. Reach: Multi-vendor, multi-app, cross-platform (Android + iOS + hybrid) portfolio integrated with SFDC, SFMC, DMS, E-Com, Loyalty, IoT, EV, and backend/API layers. 3. Key Accountabilities Enterprise Mobile Portfolio Ownership — Own strategy, roadmap, governance, and performance of the entire LK-EA mobile app portfolio; define a unified mobile platform vision, shared architecture, and reusable design system; prioritize investments aligned to business, customer, and channel objectives. Product & Experience Governance — Own end-to-end lifecycle (discovery → design → build → release → hypercare → AMC); ensure consistent UX, navigation, branding, and interaction standards; drive personalization, engagement, retention, and conversion. Cross-App Platform Standardization — Establish common mobile framework, shared components, SDKs, API contracts; enable faster onboarding of new apps through reusable, product-agnostic architecture; govern versioning, release cadence, platform consistency across Android & iOS. Identity, Security & Compliance — Govern unified login (Auth0/CIAM), SSO, MFA, biometric auth; ensure Schneider IT security, encryption, and India DPDP Act compliance; embed secure design, access control, and accessibility standards. Analytics, Engagement & Notifications — Own mobile analytics, adoption metrics, engagement dashboards; govern unified push framework (APNs/FCM) and lifecycle messaging; drive data-driven decisions for usage, retention, and business outcomes. Architecture, Integrations & Delivery Governance — Govern integrations with SFDC, SFMC, DMS, E-Com, Loyalty, IoT, EV, and backend/API layers; review vendor architecture for scalability, performance, security, maintainability. Provide direct engineering leadership for developers/testers and enforce CI/CD, release quality, defect closure. People, Vendor & Stakeholder Leadership — Directly lead Mobile Developers, QA, and UI/UX teams; lead multiple mobile development vendors across backlog, sprints, UAT, releases, App/Play Store, and AMC; interface with Business, Sales, Channel, Marketing, IT, Security, IoT, and vendors; present portfolio roadmap, performance, and adoption metrics to leadership. 4. Ownership Scope (Domain-Specific) SmartComm / IoT Device Apps · Loyalty App · E-Commerce App · Internal CRM App · DMS App · EV Charging App · Website / Companion App · Future mobile apps · Shared SDKs, design system, notification framework, CIAM identity layer. 5. Required Education & Experience Education:E./B.Tech (CS, IT, Electronics, or related); MBA / Product certification preferred. Experience: 10+ years total, with 5+ years in Mobile Product Ownership or Digital Platforms, including experience owning multiple apps and leading vendor teams at enterprise scale — plus proven people-management of Mobile Developers, QA/Test Engineers, and UI/UX. 6. Technical Competencies Mobile Platforms: Enterprise Mobile Portfolio Ownership · Android & iOS · Native / Cross-Platform (Flutter, React Native) · App Store & Play Store management Architecture & Cloud: REST APIs · Microservices · Shared SDKs · AWS · MongoDB · DevSecOps awareness Domain Apps: Loyalty · E-Commerce · CRM · DMS · EV Charging · IoT · Companion Apps Identity & Security: Auth0 / CIAM · SSO · OAuth2 / OIDC · MFA & Biometric · DPDP · OWASP MASVS Analytics & Engagement: Mobile Analytics · APNs / FCM Push · Firebase · Crash / Performance Monitoring Delivery Tools: Jira · Confluence · GitHub / Git · CI/CD · Agile / Scrum · Release Governance Integrations: SFDC · SFMC · SmartComm Hub · E-Com · DMS · Notification Services 7. Leadership Competencies Customer Centricity · Strategic Thinking · Product Mindset · Ownership & Accountability · Portfolio Management · People Leadership & Coaching · Stakeholder Management · Data-Driven Decision-Making · Collaboration & Influence · Continuous Improvement 8. Key Performance Indicators Portfolio stability, crash-free rate & performance App Store / Play Store ratings & adoption across apps Active users, engagement & retention metrics Standardization & reuse across apps (shared components/SDKs) Release quality, SLA adherence & vendor performance Security & compliance posture across the portfolio Business impact (loyalty, commerce, channel, IoT outcomes) 9. Stakeholder Ecosystem Internal: Business, Sales, Channel, Marketing, Product, IT, Cybersecurity, IoT, Analytics, Leadership External: Mobile development vendors, UX partners, testing vendors, App Store & Play Store, notification providers (APNs/FCM), AMC partners 10. Success in the First 12 Months Publish and land a single mobile-platform blueprint (shared SDK, design system, CIAM, notification framework) applicable to all portfolio apps. Consolidate vendors and delivery cadence into a governed release calendar with SLA-backed quality gates. Improve crash-free rate, app store ratings, and unified engagement metrics on the top 3 apps. Deliver first cross-app reuse win (e.g., unified login rolled out across ≥3 apps). What's in it for me? Lead products that directly impact customers and drive business success Work with a collaborative, forward-thinking team that values innovation and expertise Access to professional development, mentorship, and cutting-edge technologies Flexible work options designed to support your personal and professional goals Bring your product leadership to a team that's ready to achieve great things together — apply now! Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
