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Open nowFirst seen 2 days ago

Specialist Service Representative

SE3,827 open roles

Where
Chile
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Your applicationOpen nowSpecialist Service RepresentativeSE · Chile

  1. YouYes, apply to this one.

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. SE postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.5%14 days
  5. 35.5%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

SE median: 1 days open

The posting

Join us as a Specialist Service Representative II and bring your technical expertise to a role where you'll solve complex challenges and deliver exceptional service. You'll work with advanced systems, collaborate across technical teams, and ensure customers achieve optimal performance and reliability. What do you get to do in this position? Responsabilidades Técnicas Análisis, diagnóstico y resolución de problemas en sistemas DCS Foxboro, ESD Triconex, Trident, Tri-GP, SCADA y PLCs Modicon (Compact, Momentum, Quantum, entre otros). Diagnóstico y solución de problemas en el software de configuración de los sistemas mencionados. Preparación y realización de capacitaciones internas y a clientes sobre los equipos y sistemas mencionados. Realización de pruebas de calidad en equipos y sistemas (CAT - FAT - SAT) Asesoramiento a clientes en la operación y mantenimiento de los sistemas. Soporte y Servicio al Cliente Soporte técnico a clientes a través de servicios a demanda, contratos de mantenimiento (Customer First y SLA), proyectos de actualización (Upgrades), supervisión de diagnósticos, resolución de problemas, reparación de equipos y sistemas. Actuar como enlace técnico y administrativo con los clientes para los servicios y proyectos asignados. Evaluación de las necesidades del cliente y coordinación con los equipos internos (ventas, atención al cliente e ingeniería) para la resolución de problemas. Requisitos Adicionales Alta disponibilidad para viajar a nivel nacional e internacional para trabajos en terreno en las instalaciones de los clientes. Conocimiento y manejo integral de hardware y software de los sistemas mencionados. Qualifications This job might be for you if: Formación Académica: Ingeniero Eléctrico, Ingeniero Electrónico, Ingeniero en Automatización y Control Industrial, o carrera afín. Se valorará positivamente estudios o especializaciones en transformación digital, ciberseguridad, networking, Big Data, BI, Analitica Predictiva, Microsoft Cloud (Azure), Google Cloud, Amazon Cloud, VMWare. Experiencia Profesional: Entre 1 y 3 años de experiencia comprobable en roles similares, idealmente en industrias como petróleo y gas, minería, manufactura, energía u otras con procesos automatizados complejos. Experiencia específica en el diagnóstico, mantenimiento y resolución de problemas en sistemas DCS (Sistemas de Control Distribuido), ESD (Sistemas de Parada de Emergencia), SCADA (Sistemas de Control Supervisorio y Adquisición de Datos) y/o PLC (Controladores Lógicos Programables) de marcas como Foxboro, Triconex, Modicon, Siemens, Allen-Bradley, entre otras. (Este punto es crucial para especificar la experiencia técnica requerida). Se valorará la experiencia en la configuración y programación de los sistemas mencionados. Experiencia en la realización de pruebas de aceptación en fábrica (FAT) y pruebas de aceptación en sitio (SAT). Conocimientos Técnicos: Dominio avanzado del idioma inglés, tanto a nivel conversacional como técnico (lectura de manuales, documentación técnica, etc.). Conocimientos sólidos en instrumentación industrial, sensores, actuadores, lazos de control, redes industriales (ej. Profibus, Modbus, Ethernet/IP), protocolos de comunicación y buses de campo. Comprensión de diagramas P&ID (Diagramas de Tuberías e Instrumentación), diagramas lógicos y esquemas eléctricos. Conocimientos en normativas de seguridad industrial relacionadas con sistemas de control (ej. IEC 61508, IEC 61511). Conocimientos en normativas de ciberseguridad en redes OT (ej. IEC 62443) Habilidades Blandas: Capacidad de análisis y resolución de problemas. Habilidades de comunicación efectiva (oral y escrita). Capacidad para trabajar en equipo y de forma autónoma. Orientación al cliente y vocación de servicio. Proactividad y disposición para el aprendizaje continuo. Rewards designed for you Our Total Rewards is our way of saying: We see you and we value you. It’s more than just pay and benefits—it’s a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we’re here for what matters most to you. Discover more at our Career Page. * Country-specific programs and initiatives may be available. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – apply today! €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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