The posting
Job Responsibilities
- Support outreach and communication initiatives to drive system adoption among stakeholders.
- Provide customer service via CRM systems, online portals, and other channels.
- Handle and resolve customer enquiries professionally and within service standards.
- Conduct follow-ups with customers on compliance and procedural matters.
- Verify and reconcile data discrepancies across multiple systems and databases.
- Assist with general administrative tasks as needed.
Requirements
- Previous experience in customer service or administrative roles preferred.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong communication, interpersonal, and problem-solving skills.
- Attention to detail and ability to work with multiple systems.
- Ability to handle escalated enquiries professionally.
- Singaporen only
Duration/Working hours:
6 months contract (Immediate)
Monday to Thursday: 8.30 am to 6 pm
Friday: 8:30 am to 5:30 pm
** We regret to inform only shortlisted candidates will be notified.



