The posting
Job Responsibilities
- Handle general enquiries from employers and workers (calls and emails), including escalated cases.
- Review and route online forms and cases to relevant teams for follow-up.
- Collate statistics for case tracking.
- Manage returned mails for letters sent by the team.
- Update workers results and related enquiries.
- Perform ad-hoc duties including data entry, generating standard outcome letters, and issuing outcomes to customers.
Requirements
- Positive work attitude with good communication skills.
- Computer literate and proficient in Microsoft Office.
- Able to work independently with minimal supervision.
- Administrative or data entry experience preferred.
- Only Singaporeans may apply.
Durations/ Working hours:
10 months contract (Immediate)
Monday to Thursday: 8.30 am to 6 pm
Friday: 8:30 am to 5:30 pm
** We regret to inform only shortlisted candidates will be notified.



