The posting
Job Responsibilities
- Provide operational support for application processing and administrative services.
- Attend to enquiries, explain application requirements and assist with the processing of applications submitted online or over the counter.
- Coordinate with internal teams and technical support personnel to resolve system issues and service requests.
- Arrange the delivery of official documents to relevant parties and track delivery status to ensure timely completion.
- Support process improvements and updates to standard operating procedures.
- Coordinate with relevant stakeholders and external agencies on case-related matters.
Job Requirements
- At least 3 years of relevant working experience.
- Strong customer service experience with members of the public and external stakeholders.
- Able to travel to different locations across Singapore for work-related duties, with transport expenses reimbursable.
- Good verbal and written communication skills.
- Able to work under pressure, independently and as part of a team.
- Self-motivated, resourceful and able to resolve issues effectively.
- Proficient in IT systems and related applications
Duration/Working Hours:
1 year (Immediate)
Mon to Thu : 8.30 am to 6.00 pm
Fri : 8.30 am to 5.30 pm
Sat : 8.30 am to 1.00 pm (rostered on average twice a month, off-in-lieu will be granted)
** We regret to inform only shortlisted candidate will be notified.



