The posting
- Check and verify identity and income documents submitted by applicants.
- Process financial assistance applications (e.g., assess income eligibility) according to established criteria and procedures.
- Respond to applicants enquiries via hotline/email and follow up on any outstanding documents required for assessment.
- Archive digital documents for each processed financial assistance application in the specified repository.
- Apply basic judgment in processing applications according to established guidelines.
Skills and Qualifications:
- A-Level / Diploma holders.
- Good communication and customer service skills; clear, articulate, and professional telephone manners.
- IT savvy, systematic, and meticulous; proficient in MS Office (Excel, Email).
- Able to work independently and in a team, multi-task, and meet tight deadlines.
Duration/Working hours:
7 months contract (2 Jan 2026 to 31 Jul 2026)
42 hours per week
** We regret to inform only shortlisted candidates will be notified.



