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Open nowPosted 690 days ago

SEAMEDU- EXECUTIVE-STUDENT SUCCESS

SEAMLESS EDUCATION AND SERVICES PRIVATE LIMITED31 open roles

Where
PUNE
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Your applicationOpen nowSEAMEDU- EXECUTIVE-STUDENT SUCCESSSEAMLESS EDUCATION AND SERVICES PRIVATE LIMITED · PUNE
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The clock on this job

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Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 690 days ago

The posting

SEAMEDU - EXECUTIVE - STUDENT SUCCESS

This position is for Seamedu - School of Pro Expressionism, a division of Seamless Education and Services Pvt. Ltd (SEAS):

Seamedu - School of Pro Expressionism is a Management, Technology and Media school producing world class talent for the industry. Seamedu fosters a learning environment that encourages personal expression and professional growth. By providing practical skills and a supportive atmosphere, we empower students to excel in their chosen fields

Job Title / Designation: EXECUTIVE

Key Responsibilities:

  1. Student Engagement and Support:
  • Act as the primary point of contact for student queries, concerns, and feedback.
  • Provide guidance on academic schedules, curriculum, and resources.
  • Proactively check in with students to track progress and address challenges.
  1. Onboarding and Orientation:
  • Assist in onboarding new students and organizing orientation sessions.
  • Ensure that students understand available support systems, policies, and platforms.
  1. Communication and Collaboration:
  • Maintain effective communication with students through emails, calls, and meetings.
  • Liaise with faculty, administrative staff, and other departments to resolve student issues.
  1. Monitoring and Reporting:
  • Track student attendance, progress, and performance metrics.
  • Generate reports and provide insights to management about student engagement and outcomes.
  1. Event Coordination:
  • Organize workshops, webinars, and events to enhance student learning and experience.
  • Collaborate on initiatives to foster a sense of community among students.
  1. Problem Resolution:
  • Address complaints or conflicts and provide timely solutions.
  • Escalate unresolved issues to the appropriate authority when necessary.
  1. Continuous Improvement:
  • Gather student feedback to identify areas for improvement in services and processes.
  • Participate in training and development programs to stay updated on best practices in student support.

Specific Skill Set

  • Customer Service
  • Customer Engagement and Retentions
  • Building customer relationship.
  • Excellent written and verbal communication Skills
  • Ability to Co-ordinate with multiple Stake holders
  • MS office (Excel / Word / PowerPoint)

Minimum/Maximum/ Work Experience Required: 1–5 years of experience

Minimum Education Requirements Graduate in any stream with relevant experience

Languages English, Hindi

Location(s) of Job: Ajeenkya DY Patil, Lohegaon, Pune

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