Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 22 days ago

Customer Services Representative

Seatown6 open roles

Pay
$19 – $25 an hour
Where
Mukilteo, WA
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Services RepresentativeSeatown · Mukilteo, WA

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Seatown's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. Seatown postings stay open a median of 14 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.9%3 days
  3. 9.5%7 days
  4. 15.5%14 days
  5. 33.9%30 days
This job: posted 22 days ago

Seatown median: 14 days open

The posting

Job Overview

Are you passionate about delivering outstanding customer service? We’re looking for enthusiastic Client Services Representatives! Join SeaTown, and you’ll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.

As a Client Services Representative, you’ll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you!

What you’ll be doing:

  • Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.
  • Able to quickly identify the client’s request or concern, efficiently provide the most effective solution, and de-escalate any concerns.
  • Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solution
  • Proactively gain and maintain a complete understanding of our portfolio of products and services.
  • Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.
  • Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts

What we’re looking for:

  • 1-2 years of Call Center experience preferred
  • Weekend availability: 7am - 6pm (8hr or 10hr shifts)
  • HVAC & Plumbing Industry experience is a plus
  • Ability to talk and type accurately; typing speed of at least 45 wpm
  • Dedicated to providing superior client service
  • Ability to manage multiple priorities within a fast-paced environment
  • Strong judgment skills to make sound business decisions
  • Proficient in Microsoft Suite Products, experience with SERVICE TITAN a plus
  • Bilingual Spanish is a plus
  • Consent to a pre-employment background check

Physical Requirements

  • Regularly required to sit; use hands to handle or feel and type
  • Speaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issues
  • Frequently required to reach with hands and arms
  • Occasionally required to stand, walk and stoop, kneel, crouch, or crawl
  • May lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Benefits

  • Accrued PTO at 1 hour for every 40 hours worked
  • 40 hours of vacation at 3 years and 80 hours at 5 years
  • 7 Paid Holidays
  • Medical/Dental/Vision
  • Health Savings Account
  • 401k with company 100% company match up to 3% and 50% match up to 5%
  • Prizes and giveaways
  • Fully stocked break room
  • Ongoing Training
  • Onsite Gym
  • Working for a company that values the employees

#SEAP

Pay Range

$19—$25 USD

About Seatown:

Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.

Privacy Policy

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Seatown's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Seatown's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Seatown's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.