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Open nowPosted 13 days ago

Front Desk Officer

Sedgebrook20 open roles

Pay
$18 an hour
Where
Lincolnshire, IL, United States
Work mode
On site
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Your applicationOpen nowFront Desk OfficerSedgebrook · Lincolnshire, IL, United States
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The clock on this job

Early applications get read.

8.5% of postings close within 7 days. Measured by our own scanner across the market. Sedgebrook postings stay open a median of 4 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 8.5%7 days
  4. 15.4%14 days
  5. 34.1%30 days
This job: posted 13 days ago

Sedgebrook median: 4 days open

The posting

Job Description

Title: Front Desk Officer

Rate of Pay: $18.00 per hour + shift differential, benefits and perks!

Status: Non-Exempt, Part-Time

Schedule & Hours: Friday and Saturday Nights, 10:45 PM - 6:45 AM (15 hours/week)

Shift Differential: $0.50 per hour

At Sedgebrook, we embrace and celebrate meaningful relationships to enrich the lives of those we serve. Join us in making a difference in the community and in the lives of our residents.

We are looking for a hospitality-focused Front Desk Officer to join our team! This position is responsible for verifying and documenting the scheduled presence of all guests, visitors, vendors and third-party contractors entering the property.

Key Responsibilities

  • Greet and assist residents, visitors, and vendors in a professional and courteous manner.
  • Answer and direct incoming calls to the appropriate department or staff member.
  • Maintain accurate and up-to-date gatehouse logs.
  • Operate and monitor the gatehouse remotely through Axis controls.
  • Dispatch Security personnel as needed in response to emergency calls.
  • Support emergency communication and established safety procedures.
  • Monitor and respond to access-control and gatehouse-related issues.
  • Provide information and assistance to residents, visitors, and vendors as needed.

What We're Looking For

  • High school diploma or GED required.
  • Previous customer service experience required. Previous security experience preferred.
  • Ability to understand and follow instructions in English, communicate effectively, and perform simple arithmetic.
  • Familiarity with basic computer systems and Microsoft Office suite (Outlook, Excel, Word).

Benefits for Part-Time/PRN Employees

  • 401K with company match
  • DailyPay - access your pay sooner
  • Discounted employee meals and indoor parking garage access
  • Employee Assistance Program (EAP)

Sedgebrook is an Equal Opportunity Employer (EEO) and a non-smoking, pet-friendly campus.

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