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Open nowPosted 63 days ago

Dienst-na-verkoop Coördinator Interieurbouwprojecten | onmiddellijk vast

Select 39

Where
Hasselt, Belgium
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Your applicationOpen nowDienst-na-verkoop Coördinator Interieurbouwprojecten | onmiddellijk vastSelect 39 · Hasselt, Belgium
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Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 63 days ago

The posting

Als Customer service coördinator ben je hét aanspreekpunt voor onze klanten met betrekking tot eventuele gebreken die zich kunnen voordoen bij onze keukens of maatkasten. Je luistert zorgvuldig naar de vraag van de klant en tracht in de mate van het mogelijke het euvel telefonisch op te lossen. Indien de aard van het defect het niet toelaat om het van op afstand op te lossen, maak je een productiebon en/of bestelbon op. Je gaat na of de herstelling binnen garantie valt oftewel betalend zal zijn. In het tweede geval stel je een offerte op waarvoor de klant zijn akkoord dient te geven. Je stuurt een team van servicetechniekers aan en stelt hiervoor een planning op, gebaseerd op de gemaakte afspraken met de klanten. Op deze wijze tracht je de gebreken (services) bij de klanten zo snel als mogelijk op te lossen. Na een betalende service geef je de nodige documenten door aan de dienst boekhouding.

· Je bent klantgericht en communicatief

· Je denkt oplossingsgericht

· Je werkt planmatig en bent zowel technisch als administratief sterk onderlegd

· Je werkt graag in teamverband

· Je bent flexibel en werkt nauwkeurig

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