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Open nowPosted 5 hours agoWe saw it 20 min after it went up

Analista de Operação e Relacionamento (Blumenau/SC)

SELPE GENTE & GESTÃO

Where
Blumenau, Santa Catarina, Brazil
Work mode
On site
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Your applicationOpen nowAnalista de Operação e Relacionamento (Blumenau/SC)SELPE GENTE & GESTÃO · Blumenau, Santa Catarina, Brazil

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SELPE GENTE & GESTÃO's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.4%7 days
  4. 20.0%14 days
  5. 35.5%30 days
  6. 58.6%60 days
This job: posted 5 hours ago

The posting

Atuar como interface entre cliente, operadoras e parceiros, gerenciando demandas relacionadas à operação de benefícios. Realizar movimentações e atualizações cadastrais, conferir documentos, acompanhar solicitações e prazos, manter sistemas e controles atualizados, identificar e solucionar inconsistências, monitorar indicadores e SLAs, fortalecer o relacionamento com o cliente e propor melhorias nos processos. Apoiar reuniões, treinamentos e ações de comunicação e orientação aos beneficiários.

Responsabilidades e atribuiçõesGerenciar demandas relacionadas à operação de benefícios.Atuar como ponto de contato entre clientes, operadoras e parceiros.Realizar inclusões, exclusões e alterações cadastrais de beneficiários.Conferir documentos e validar informações cadastrais.Acompanhar solicitações, pendências, prazos e SLAs.Manter sistemas, planilhas e controles operacionais atualizados.Identificar inconsistências e atuar na resolução de problemas.Monitorar indicadores de desempenho, qualidade e eficiência operacional.Identificar oportunidades de melhoria e propor soluções para os processos.Participar de reuniões, treinamentos e apresentações para clientes.Apoiar a comunicação e a orientação dos beneficiários sobre os benefícios.

Requisitos e qualificaçõesEnsino superior completo ou em andamento em Administração, Gestão de Recursos Humanos ou áreas correlatas.Experiência com atendimento ao cliente e gestão de demandas operacionais.Conhecimento em processos de benefícios e movimentação cadastral.Domínio do Pacote Office, especialmente Excel.Habilidade para acompanhar prazos, indicadores e SLAs.

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  1. A CV for this posting

    Written against SELPE GENTE & GESTÃO's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SELPE GENTE & GESTÃO's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SELPE GENTE & GESTÃO's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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3×

more interviews than doing it yourself with ChatGPT.

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  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

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The numbers game

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We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

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