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Open nowPosted 11 days ago

Outlet Server - HRC Las Vegas Strip Family Dining

seminolehardrock847 open roles

Where
Hard Rock Cafe Las Vegas Strip
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Your applicationOpen nowOutlet Server - HRC Las Vegas Strip Family Diningseminolehardrock · Hard Rock Cafe Las Vegas Strip

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. seminolehardrock postings stay open a median of 8 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 11 days ago

seminolehardrock median: 8 days open

The posting

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

SERVER:

RESPONSIBILITIES:

The Server is responsible for taking the guests through the key phase of their Hard Rock experience. As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).

  • Taking guests’ orders.
  • Running food.
  • Handling cash & other forms of payment.
  • Making proficient sales transactions - using a point-of-sale system.
  • Properly checks I.D.s – for guests who appear to be under 30 years old.
  • Demonstrating responsible alcohol service.
  • Demonstrating impeccable product knowledge.
  • Suggestive selling - using proven techniques.
  • Answering questions - accurately and politely.
  • Satisfying any/all needs of the guests - regularly double checking back with guests throughout their experience.
  • Maintaining a clean & organized station – including pre-bussing & table maintenance.
  • Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
  • Demonstrating knowledge of all table/station numbers.
  • Directing guests to areas & restrooms.
  • Creating memorable experiences.
  • Entertaining guests to create “Raving Fans.”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

QUALIFICATIONS:

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

  • High School diploma or GED equivalents.
  • Follows all food safety & sanitation procedures. In some U.S. states, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this).

SKILLS

  • Remaining calm in a hectic, fast-paced atmosphere.
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
  • Displaying a positive and outwardly friendly attitude toward guests.

PHYSICAL DEMANDS

  • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
  • Ability to sit for extended periods of time.
  • Ability to make repeating movements of the arms, hands, and wrists.
  • Ability to express or exchange ideas verbally and perceive sound by ear.
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
  • Ability to turn or twist body parts in a circular motion.
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
  • Ability to travel via auto or airplane for long periods of time.

ADDITIONAL REQUIREMENTS

  • In some U.S. states, a legal minimum age is required to serve food & alcohol – check with the person interviewing you to ensure you meet these requirements.
  • Practicing all general safety standards.
  • Maintaining a well-groomed appearance (“having a plan”).
  • Following all uniform guidelines.
  • Recycling products, where possible.
  • Maintaining HRC’s 5 core Values and Mission Statement.
  • Your Cafe may cross-train the Server and the Busser positions. This “Server Assistant” will become a rotated position for the Servers and only used during busy volume Please see the Busser job description.
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