Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 9 hours ago

GTM Engineer

Sendbird3 open roles

Where
San Mateo, California, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowGTM EngineerSendbird · San Mateo, California, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Sendbird's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Sendbird postings stay open a median of 63 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 9 hours ago

Sendbird median: 63 days open

The posting

GTM Engineer

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel, chat, SMS, email, voice, WhatsApp, without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4,000+ of the world’s most popular apps—including industry leaders like Match Group, Rakuten, Yahoo, and Coupang—Sendbird powers over 7 billion conversations every month.

We're looking for a GTM Engineer to help realize Sendbird's vision of connecting businesses and individuals and empowering them to achieve more than ever before. As the Sales Operations Manager on the Revenue Operations team, you will be responsible for the systems, processes, and data behind our go-to-market motion, while driving global cross-functional projects with Marketing, Sales, Customer Success, Finance, and Product. You will report to the Head of Revenue Operations. Revenue Operations consists of Marketing Operations, Sales Operations, Customer Success Operations, and Data Insights. We ensure full-funnel accountability by aligning processes, platforms, and people.

This role requires 3+ days per week in the San Mateo, California, office.

Who You Are

  • You have successfully improved internal sales operations, positively impacting the information GTM teams use to drive revenue.
  • You are comfortable communicating with a variety of stakeholders and driving consensus on processes across the GTM functions. You absorb large amounts of information, distill it to the essentials, and communicate with stakeholders up, down, and across.
  • You have experience implementing AI solutions and turn to AI first when approaching your work. You can "AI pill" our GTM processes.
  • You have excellent organizational, planning, and project management skills. You bring order and resolve to a fast-paced environment, juggle several projects concurrently, and shift priorities as needed.
  • You are a driver, not a passenger: you operate autonomously, take charge, get it done, and have demonstrated this repeatedly.
  • You stay calm and collected, approaching problems with a forward-thinking mindset.
  • You pay close attention to detail and have successfully delivered on complex projects which improved business outcomes.

What You Will Do

  • Partner with our field leaders and their team members to:
  • Improve our processes and methodology. Build scalable workflows and rules of engagement within and across teams. Provide reports, dashboards, and data insights critical to understanding performance. Structure variable compensation plans to correctly incentivize the right motions and playbooks.
  • You will have responsibility for Salesforce, LeanData, and Gainsight, including the design and deployment of solutions, process documentation, and enablement.
  • You will work effectively with AI technologies such as Claude and Vercel.
  • You will create solutions that utilize our tech stack to the optimal solution, including how systems work together.
  • Procure, implement, and administer other GTM systems as needed by the business.

What You Bring

  • 6+ years in Sales Operations.
  • 3+ years at a B2B AI/SaaS growth company.
  • Active Salesforce Administration certification required; LeanData or Gainsight certification a plus.
  • Demonstrated domain expertise in the GTM tech stack (e.g. HubSpot, RingLead/ZoomInfo, Clay, LinkedIn Sales Navigator, Nooks, Gong, etc).
  • Hands-on and detailed understanding of playbooks for B2B AI/SaaS.
  • Experience working in a Google Workspace environment
  • Exceptional verbal, presentation, and communication skills, with the ability to align multiple stakeholders.
  • Proven track record of interacting effectively with senior leadership, solving problems proactively, and thinking critically.
  • Bachelor's Degree required; a STEM degree is a plus, as is an advanced degree or MBA.

What we offer

We take care of the people who build the future. Here's some of what you can expect when you join delight.ai:

  • Medical, dental, and vision coverage, on us. delight.ai covers 100% of the premium for our employees and roughly 80% for their dependents.
  • Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
  • $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
  • Parental leave for all new parents. Time to be present for the moments that matter most.
  • 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
  • HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
  • Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.

Please note that we are unable to provide visa sponsorship for this role.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location. To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies. A reasonable estimate of the current salary range for this role is $150,000 - $170,000. This range is specific to the San Francisco Bay market. We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within a reasonable commute of their local office (50 mile radius) to gather with their team in the office at least three days per week. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate, and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities, and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.

Trusted by 4,000+ leading apps, including DoorDash, Match Group, Noom, and Yahoo Sports, Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in San Mateo, California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Sendbird's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Sendbird's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Sendbird's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.