The posting
Operations Manager Senior Star | Tulsa, OKSome Travel Required Be Part of a Top in Class Team! At Senior Star, we believe exceptional experiences begin with exceptional people. We're looking for a detail-oriented, proactive Operations Manager who is passionate about operational excellence, supporting leaders, and making a meaningful difference in the lives of seniors. This position reports directly to our Chief Operating Officer (COO) and plays an important role in supporting operations across our Senior Star communities. The ideal candidate thrives on organization, data analysis, problem-solving, and follow-through while helping our teams deliver Legendary Hospitality and maintain Top in Class standards. What You'll Do
Drive Operational Excellence: Monitor performance across multiple communities, identify trends and opportunities, and provide actionable reporting to leadership.
Support Financial Performance: Track budgets, financial variances, and operational metrics to help leaders make informed decisions.
Champion Quality & Compliance: Coordinate audits, licensure renewals, regulatory readiness, and corrective action tracking.
Strengthen Accountability: Partner with community leaders to track action plans, follow up on priorities, and ensure timely resolution.
Support Our People & Culture: Monitor staffing and training compliance, resident satisfaction, and opportunities to enhance the associate and resident experience.
Keep Operations Organized: Maintain policies, procedures, operational records, and reporting systems while supporting special projects and company initiatives.
What Makes You Top in Class?
3+ years of experience in operations, healthcare administration, senior living, or a related field.
Bachelor's degree in business, healthcare, hospitality, or a related field preferred.
Strong analytical skills with the ability to turn data into meaningful insights.
Exceptional organization, attention to detail, and follow-through.
Confidence working with multiple software systems, reports, and competing priorities.
Strong communication skills and the ability to collaborate with leaders at all levels.
Experience in senior living, regulatory compliance, or multi-site operations is a plus.
A proactive, solutions-focused mindset and genuine passion for serving seniors.
Why Senior Star? At Senior Star, we're more than a place to work. We're a team of Moment Makers committed to Legendary Hospitality, Legendary Teamwork, and Legendary Leadership. You'll have the opportunity to partner with leaders across our organization, contribute to meaningful operational improvements, and help create exceptional experiences for the residents and associates we serve. Ready to make a difference? Join Senior Star and help us continue building a Top in Class experience for everyone we serve! #SSM



