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Open nowFirst seen 4 days ago

UX / UI Product Designer

Serve First CX Limited4 open roles

Where
Milton Keynes, United Kingdom
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Your applicationOpen nowUX / UI Product DesignerServe First CX Limited · Milton Keynes, United Kingdom

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Serve First CX Limited's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: first seen 4 days ago

The posting

Serve First is a fastmoving, well funded start up turning customer feedback into live dashboards and AI driven alerts.

2025 roadmap: overhaul user journeys, add a design system, and launch new AI powered workflows.

You'll own the end to end product experience and iterate fast-low bureaucracy, maximum autonomy.

What you'll do

  • Shape end to end UX. Map and optimise critical B2B workflows (survey creation, analytics, alerting). Product journey maps, wireframes, and interactive prototypes.
  • Own the design system. Define UI patterns, components, and accessibility rules in Figma; partner with engineering for pixel perfect implementation.
  • Drive user research. Plan and run interviews, usability tests, and feedback sessions with enterprise customers; translate insights into actionable design changes.
  • Iterate relentlessly. Ship small, test, and improve. Use data (Heap, GA, in-app analytics) and qualitative feedback to refine flows.
  • Collaborate cross functionally. Work side-by-side with Product, Backend, and Frontend teams; clarify requirements, hand off specs, review builds.
  • Leverage AI wisely. Use AI design/copy tools to accelerate work, but validate everything - you own the outcome.
  • Document everything. Keep flows, components, and rationale well documented for the distributed team.

Must Haves

  • 5+years designing complex B2B SaaS products (dashboards, workflows, admin interfaces).
  • Portfolio that shows user-centred process from research prototypes shipped UI.
  • Strong UX research chops: interviews, surveys, usability tests, heuristic reviews.
  • Mastery of Figma (or Sketch/Adobe XD/etc) and prototyping tools.
  • Comfortable working with design systems and handing off to React engineers.
  • Solid grasp of accessibility (WCAG) and responsive design principles.
  • Excellent written & verbal comms-async first.

Nice to Haves

  • Experience with customer feedback / survey or analytics platforms.
  • Familiarity with React component libraries (Storybook, Chakra, MUI, etc.).
  • Motion/interaction design skills (Lottie, Framer Motion).
  • Basic HTML/CSS to tinker directly in code.

What We Offer

  • Competitive salary
  • Hybrid in Milton Keynes, at least 2 days a week
  • Standard UK pension, 20days holiday + public holidays.
  • Generous kit & software budget.
  • Small team = direct impact on the product experience.
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One press. We do the rest.

  1. A CV for this posting

    Written against Serve First CX Limited's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Serve First CX Limited's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Serve First CX Limited's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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