The posting
• SaaS Management: perform configuration and administration of services such as Jira, Google Workspace, Request Tracker, and others.• IT Project Implementation: perform complex tasks involving audits, process automation, and migration of users and data between systems; evaluate, analyze, and implement new IT systems and tools.• User Management: manage onboarding, offboarding, permissions, and user lifecycle processes across platforms.• Asset Management: maintain accurate inventory of hardware and software assets; manage lifecycle,allocation, and compliance. Identify data discrepancies and propose enhancements to internal databases and structures.• Support & Maintenance: provide support for IT-related issues and help with office systems.• Knowledge Base: create internal knowledge base articles detailing IT processes and services for employee reference.• Ad hoc services as needed.



