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Open nowPosted 356 days ago

Project and Operations Associate - Servi

Servi2 open roles

Where
Servi Beirut
Work mode
On site
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Your applicationOpen nowProject and Operations Associate - ServiServi · Servi Beirut

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 356 days ago

The posting

Project and Operations Associate Location: Beirut, Lebanon Type: Full-time (On-site, with local travel) Company: Servi - Trusted freelancer and services network

About Servi Servi is building the first of its kind trusted marketplace for freelancers and local services. We’re on a mission to make work simpler, faster, and more trusted.

The Role We’re hiring a Project and Operations Associate. Looking for a hands-on, organized, and energetic person who can help us move fast and stay on track. The candidate will work directly with the founders on day-to-day operations, research, outreach, and field tasks.

Key Responsibilities: 1. Executive Coordination & Startup Setup Serve as the primary coordination link between the co-founders, ensuring strategic alignment and daily progress visibility. Maintain master task trackers, reminders, and structured daily/weekly updates. Build foundational administrative systems, including templates, dashboards, and checklists. Support financial tracking and modeling for budgets, cost monitoring, and vendor payments. Coordinate with external advisors (legal, accounting) and organize all company registration and compliance documentation. Execute key operational requests (e.g., vendor scouting, office logistics) with thorough documentation and follow-through. 2. Operations Build-Out & Vetting Support Help design, document, and maintain the company’s first SOPs and internal workflows. Own components of the freelancer vetting process: document collection, verification follow-ups, interview scheduling, and onboarding. Support the development of Trust & Safety workflows (KYC, verification, quality control). Manage early user-freelancer booking coordination, ensuring smooth execution and issue resolution. Keep all operational and supply-side trackers accurate and up-to-date. 3. Research, Discovery & Vendor Coordination Conduct structured research and discovery on key service providers (e.g., software developers, marketing agencies). Contact vendors, request proposals, and lead the creation of detailed comparison matrices. Synthesize findings into actionable summaries for founder decision-making. 4. Outreach & Partnership Coordination Research and proactively engage with universities, schools, and community organizations to activate and expand the freelancer supply network. Build and maintain a comprehensive partnership CRM with status updates and meeting notes. Visit partners on-site, nurture relationships, and support local initiatives and events alongside or independent of the co-founders. Handle professional communication, local logistics, and day-of coordination for partnership activations and community events. Support early-stage negotiations and documentation. 5. Recruitment & HR Support Assist in early team hiring: sourcing candidates, scheduling interviews, and applicant tracking. Support the onboarding process for new team members, managing documentation and logistics. 6. Marketing & Influencer Collaboration (Launch Phase) Identify, evaluate, and shortlist potential influencers and community collaborators. Build structured outreach trackers and coordinate campaigns with agencies. Support on-the-ground event logistics, vendor coordination, and local pickups/deliveries tied to marketing activations. Monitor campaign budgets and performance in shared dashboards. 7. Research & SOP Benchmarking Benchmark regional and global platforms for best practices in operations, vetting, and UX. Assist in developing internal playbooks and policies based on researched insights. Maintain a centralized knowledge base of competitive and operational intelligence. 8. Cross-Functional Execution & Tech Liaison Translate founders’ strategic direction into clear, actionable task lists and timelines. Coordinate follow-ups across tech, operations, and marketing to ensure project cohesion. Act as a liaison to the tech team, summarizing feature requests and assisting in user acceptance testing. 9. Initiative & Continuous Improvement Proactively identify process bottlenecks and market opportunities, presenting solutions. Take full ownership of assigned tasks with a focus on efficiency and quality. Handle all confidential information with the utmost discretion and integrity. Profile & Competencies: Education: Bachelor’s in Business, Management, or a related field. Experience: 5 years in operations, project coordination, or an executive support role (startup or high-growth SME experience is a significant plus). Languages: Fluent in English & Arabic (French is a plus). Technical Skills:High proficiency in Microsoft 365 / Google Workspace. Advanced Excel/Google Sheets is mandatory (formulas, pivot tables, data analysis, dashboards). Familiarity with AI productivity tools (e.g., ChatGPT, Gamma) and project management platforms (e.g., Trello, Asana, Notion). Impeccable digital organization habits (cloud file management, version control).

Soft Skills: Highly organized, structured, and detail-driven. Proactive and resourceful problem-solver. Excellent communicator with strong interpersonal skills. Tech-savvy and a rapid learner. Professional, reliable, and thrives under direct mentorship. Reporting Line: Directly to the Co-Founders Mindset Fit: Ideal for a structured, fast-learning doer who thrives on execution, leverages tech to enhance productivity, and is eager to grow under mentorship in a fast-paced, build-from-the-ground-up environment.

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