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Open nowPosted today

Child Crisis Intake Counselor (PRN)

sevencounties134 open roles

Where
Louisville, Kentucky
Work mode
Remote
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Your applicationOpen nowChild Crisis Intake Counselor (PRN)sevencounties · Louisville, Kentucky

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. sevencounties postings stay open a median of 14 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

sevencounties median: 14 days open

The posting

Job Description:

ESSENTIAL JOB FUNCTIONS

  • Provides telephone screening for people who call SCS seeking crisis services for youth.
  • Obtains all information effectively and efficiently (i.e., demographic, and clinical information) and records related documentation accurately in the CMHC electronic health record (EHR) database.
  • Determines client eligibility for services and verifies insurance coverage.
  • Maintains and uses written clinical criteria and protocols to assess callers for emergency risk demonstrating knowledge and competency in effective triage and intervention.
  • Consults with team members and other SCS staff regarding clinical situations with specific clients as appropriate and effectively routes/ transitions for follow up as needed.
  • Promotes a departmental culture of cooperation and collaboration with other Seven Counties Services departments, community agencies, hospitals, mental health consumers, and the public at large.
  • Ensures compliance with all defined organization and departmental standards as defined (e.g. routine appointment scheduled within seven days).
  • Adheres to all department and organization requirements as defined. (i.e.- completes annual trainings, attends team meetings, in-service training, and other quality assurance training, etc.)
  • Schedules and reschedules initial appointments.
  • Provides information about community resources.
  • Maintains monthly report data relating to numbers of calls taken, appointments scheduled, and referrals made.
  • Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

EDUCATION

  • Bachelor’s degree in Social Services, Human Behavior Sciences, or related field of study.

EXPERIENCE

  • One year of full-time experience working with individuals who receive services for treatment of a mental health, substance abuse, intellectual disability, or physical health condition.
  • Minimum of one year experience in social services with child and family focused social services experience preferred.
  • Crisis counseling experience preferred. Proficiency in word processing/data entry skills, general computer knowledge and associated skills are required.
  • Electronic Health Record (preferably Avatar) preferred. Highly effective listening, retention, communication and relay of essential information skills in a supportive, responsive, client and service focused environment are essential.
  • Basic office support (e.g. - filing, record keeping, etc.)

PHYSICAL DEMANDS

  • Position has no unusual physical demands.
  • Occasional minor discomforts from the continual use of a video display terminal.

Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.

Time Type:

Part time

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