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Open nowPosted 24 hours ago

Customer Service Medewerker Labo

SGS Group Belgium

Where
Antwerpen, Belgium
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Your applicationOpen nowCustomer Service Medewerker LaboSGS Group Belgium · Antwerpen, Belgium

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on SGS Group Belgium's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 24 hours ago

The posting

Jouw rol als Customer Service Medewerker Labo

Je maakt deel uit van het Institute for Applied Chromatography (I.A.C.), een gespecialiseerd labo binnen SGS dat zich toelegt op de bepaling van dioxines en metalen in voeding- en milieustalen (bodem, water en lucht).

Als centraal aanspreekpunt begeleid je klanten doorheen hun volledige analyseopdracht. Je communiceert helder, denkt oplossingsgericht en zorgt ervoor dat alles efficiënt en correct verloopt.

Wat ga je doen?

  • Je staat dagelijks klanten te woord via mail en telefoon en zorgt voor een professionele opvolging
  • Je behandelt complexere aanvragen en zorgt voor correcte registratie en opvolging.
  • Je beantwoordt technische en administratieve klantenvragen op een duidelijke en klantgerichte manier
  • Je onderzoekt en vervolledigt onduidelijke analyse-aanvragen (zoals stalen waarbij bepaalde informatie ontbreekt)
  • Je volgt facturatie op en werkt nauw samen met onze interne diensten

Wat zit er in jouw DNA?

Ben jij een administratieve duizendpoot die houdt van klantencontact? Dan ben jij misschien wel onze ideale kandidaat!

Wat breng jij mee?

  • Bachelor in een administratieve of wetenschappelijke richting (chemie, biochemie, biologie, voedingsleer, agro- en biotechnologie) en/of relevante ervaring die jouw organisatorische en communicatieve troeven aantoont
  • Je beschikt over sterke communicatieve vaardigheden en weet informatie helder en professioneel over te brengen
  • Je werkt nauwkeurig en gestructureerd en haalt voldoening uit correcte administratie
  • Een achtergrond in laboratoriumwerk of kennis van ISO 17025 is mooi meegenomen, geen vereiste
  • Je bent klantgericht en denkt actief mee in oplossingen
  • Je combineert zelfstandigheid met verantwoordelijkheidszin
  • Je blijft gefocust en efficiënt wanneer de werkdruk toeneemt
  • Je bent een echte teamplayer die vlot samenwerkt met collega's
  • Je communiceert uitstekend in het Nederlands en kan je goed uitdrukken in het Engels

Posting text belongs to the employer. Removal requests: contact us.

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One press. We do the rest.

  1. A CV for this posting

    Written against SGS Group Belgium's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on SGS Group Belgium's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    SGS Group Belgium's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

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  6. The interview in your calendar

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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