The posting
Job Description
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Helps ensure compliance with and completion of all daily operational procedures by the Sales department.
- Maintain complete knowledge of and comply with all Shaner Hotels, franchise, and hotel/departmental policies and procedures, ensuring that Sales team is informed as well.
- Be knowledgeable and understanding of current customers and accounts, particularly those corporations, agencies, associations, tour operations, sports teams, and other groups or organizations who purchase hotel services.
- Helps determine and implement what additional business or market segments the hotel should pursue.
- Establish special packages or programs to boost occupancy during slow periods, and creating advertising through newspaper, direct mail, billboards, etc. in support of these programs.
- Attend trade shows, chamber of commerce or civic events, and other local organizations in support of hotel sales.
- Ensures communication with General Manager, all other Department Managers, and staff.
- Other duties as assigned.
Responsibilities
Responsible for development, solicitation, maintenance of accounts in assigned market segments to meet or exceed budgeted goals, and for the management of all aspects of the Sales department in accordance with hotel standards.
Qualifications
- Minimum 4 years progressive experience in sales, preferably in the hospitality industry.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent; college degree in hospitality management or business preferred.
- Bilingual English/Spanish a plus.
- Familiarity with the local economy and market conditions.
- Working knowledge of hotel operations.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Familiarity with Sales and Marketing tools.
- Ability to read and interpret documents, such as B.E.O.'s, safety rules, procedure manuals.
- Knowledge of organizing set up requirements from information on B.E.O.'s.
- Knowledge of local activities and attractions appropriate for clientele.
About Us
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.
Shaner Hotels has an exciting opportunity at our 115-room TownePlace Suites Miami Homestead! Conveniently located just 30 miles south of Miami and 20 miles north of the Florida Keys, our hotel offers guests the perfect home base for exploring the natural beauty, attractions, and experiences of South Florida.
Situated between the Everglades and Biscayne National Park, TownePlace Suites Miami Homestead provides easy access to outdoor adventures, vibrant city attractions, and local destinations. The property is also conveniently located just minutes from the Homestead Air Reserve Base and the Miami Homestead Speedway, making it an ideal choice for both business and leisure travelers.
Our extended-stay hotel features 115 spacious guest suites with fully equipped kitchens, modern amenities, complimentary breakfast, free high-speed Wi-Fi, fitness center, outdoor pool, and comfortable spaces designed for guests staying a night, a week, or longer.
If you're passionate about hospitality and committed to delivering exceptional guest experiences, TownePlace Suites Miami Homestead offers an excellent opportunity to grow your career with Shaner Hotels. Join a team dedicated to service excellence, teamwork, and creating a welcoming environment for every guest.
