The posting
Job Description:
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform, including benefits navigation, care management, home care resources, and health information management, Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. AskMD by Sharecare, the company’s free AI health app, helps people describe a symptom, ask a health question, and get evidence-based guidance and a clear next step. AskMD is available in the U.S. on the App Store, Google Play, and the web. To learn more, visit sharecare.com.
*** Candidates must be open to extensive travel within the state of Georgia.
Job Summary:
The Community Activation Coordinator is responsible for delivering Sharecare’s in-person presence in rural Georgia communities as part of Georgia’s Rural Enhancement and Transformation of Health (GREAT Health) Program. This role staffs and runs local events, including registration events, festivals, clinic and pharmacy activations, hospital events, and faith and community gatherings, helping residents learn about AskMD, register on site, and complete wellness activity.
Reporting to the Rural Health Field Manager for an assigned territory, the Coordinator is assigned to events across one or more rural and partially rural counties and works alongside hospital staff, community partners, and local trusted messengers to make every event welcoming, accurate, and productive.
Essential Job Functions:
• Staff and lead assigned in-person events, including registration events, festivals, county fairs, clinic, pharmacy, and health department activations, hospital-hosted events, faith wellness events, and community gatherings.
• Help residents register for AskMD on site using program tablets and devices, explain how the platform works in plain language, and guide them through first wellness activities.
• Set up and break down activation stations, signage, displays, and materials so that each event is ready on time and meets the program’s look and standards.
• Follow the program’s written activation standard at every event: scheduled, staffed, sign-up capable, and logged by date, venue, partner, reach, and registrations.
• Record event results accurately and on time, including attendance, conversations, registrations, and partner details, for the Rural Health Field Manager and monthly DCH reporting.
• Serve as a friendly, trusted local contact for residents, hospital staff, and community partners at events, and follow up on partner requests as assigned.
• Support local trusted messengers and partner staff in introducing AskMD, and share practical tips that help them continue outreach between events.
• Manage assigned equipment, devices, giveaways, and materials, including check-out, care, inventory counts, and restocking requests.
• Follow program practices for privacy, consent, event safety, and accessibility, and never collect protected health information outside approved processes.
• Share resident questions, trust barriers, and local service gaps with the Rural Health Field Manager to improve future events.
• Travel to events across the assigned territory, including evenings and weekends, and adjust to changing schedules and outdoor conditions.
Specific Skills/ Attributes:
• Warm, approachable communication style with residents of all ages and backgrounds.
• Comfort explaining technology in simple terms and helping people use a tablet or smartphone.
• Reliable, organized, and detail-oriented, with accurate record-keeping.
• Ability to work independently at events and as part of a small field team.
• Respect for privacy and consent when working with personal information.
• Cultural competence and comfort working across rural, racially diverse, and Spanish-speaking communities.
• Flexibility and problem-solving in busy, changing event settings.
Qualifications:
• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2+ years of experience in community outreach, event staffing, health enrollment, customer service, retail, or community health worker roles.
• Experience working in rural communities preferred; rural Georgia or Southeast experience strongly preferred.
• Experience with health outreach, insurance enrollment, or digital health preferred.
• Spanish-language proficiency preferred.
• Valid driver’s license and reliable transportation.
• Ability to lift and carry up to 40 pounds of event equipment and stand for extended periods, including outdoors.
• Availability for frequent travel within the territory, including evenings and weekends.
Sharecare, Inc. and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
