The posting
Hours:
Shift Start Time:
Variable
Shift End Time:
Variable
AWS Hours Requirement:
8/40 - 8 Hour Shift
Additional Shift Information:
Weekend Requirements:
As Needed
On-Call Required:
No
Hourly Pay Range (Minimum - Midpoint - Maximum):
$29.670 - $37.100 - $41.540
This position is covered by a Collective Bargaining Agreement (CBA) with SEIU-UHW. As part of the terms of employment, employees in this role are required to join the union within 31 days of hire and remain a member (e.g. dues paying, fee paying, religious exception contributor) for the duration of the collective bargaining agreement.
What You Will Do To assist the pharmacist in providing pharmaceutical services that supports the mission, values and philosophy of Pharmacy Services and Sharp Healthcare. Performs technical tasks involved in the preparation, documentation and distribution of patient medications.
Required Qualifications
- California Pharmacy Technician License (TCH) - CA State Board of Pharmacy -REQUIRED
Preferred Qualifications
- H.S. Diploma or Equivalent
- 1 Year experience in retail pharmacy environment.
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board -PREFERRED
Essential Functions
- Collaboration and Teamwork Operational Services (internal customers): Clearly communicates goals and instructions to other staff members, including handoffs between shifts (written/oral); Participates in staff orientation and resident/student training programs. Effectively intercepts and troubleshoots problems, as demonstrated by effective problem solving, prioritization of issues with respect to level of significance and impact to patient care, safety, workflow, and communication. When faced with complex situations, has knowledge of and applies the appropriate policies and procedures; Effectively evaluates ongoing workflow issues as and directs daily workload to achieve efficiency and maximize resource utilization as business needs require; Attends and participates in staff meetings or reviews staff meeting communications; Reads work related email at a minimum on assigned workdays. Customer Service/Interdepartmental Relations (external customers): Answers phone in timely, friendly manner, stating department, name, and title; Fosters positive relationships through consistent, respectful, professional interactions with customers; Responds to requests in a timely, caring manner that is consistent with Sharp Everyday Actions.
- Daily Operations Print all necessary daily reports at the end of each shift. Assists in processing daily, weekly and monthly reports and claims within the designated time frames. Files original prescription hard copies in designated location each shift. Archives prescriptions as deemed necessary according to Sharp protocol. Willing and able to step into any technical role to help achieve a smooth pharmacy workflow. Willing and able to fill in at other sites to help meet the needs of the pharmacy. Stock supplies at the end of each shift.
- Distribute Medication to Patients Greets personnel and patients entering the pharmacy with smile and acknowledges their presence. Accurately gathers and documents patient's name, demographics, insurance information, drop off time and indicates known drug allergies in accordance to department standards for all walk in prescription orders. Communicates to patient any delays in prescription processing and the steps taken to resolve the issue in a timely manner. Double checks each completed prescription prior to bagging, verifying the labeled medications match the enclosed bag ticket. Checks 'will call' shelf daily to see if any medications have not been picked up. Calls patients when necessary about prescription orders. Follows Return to Stock guidelines for all medications that are not picked up. Asks for additional identifiers for every patient picking up a prescription. Accurately, and within designated time frames, prepares prescriptions, refills or balance for delivery or mail out prior to arrival of daily delivery driver. Documents all communication with patients regarding prescription status including, but not limited to, Call When Ready (CWR), medication shortage, etc. After receipt of medications from wholesaler checks and fills drugs on order according to site procedures. Contacts patients if necessary. Accurately handles all cash, charge, delivery and doctor payroll deduct payments for all merchandise leaving the pharmacy. Always provides paying customers with a receipt for transactions. Maintain adequate inventory of supplies for cash register and credit card machine. Perform end of day duties, including but not limited to, register and credit card machine reconciliation.
- Inventory Control Maintain appropriate levels of pharmacy inventory at all times. Monitors and documents refrigerator/freezer temperatures daily. Removes outdated and unusable medications. Maintains neat and organized work areas. Process credit returns to wholesaler, prepare product for return and reconcile credit invoices. Accurately inventories, orders and stocks assigned areas daily prior to end of shift. Create daily orders of medications and supplies from wholesaler and transmit each morning and evening. Verify accuracy of order received from wholesaler, sticker appropriately, sign and date invoice. Orders and inventories items from secondary vendors and direct manufacturers.
- Prescription Processing Assures smooth pharmacy operations by accurately and efficiently processing and filling prescriptions under the direct supervision of a Registered Pharmacist. Adheres to all legal and pharmacy procedures, including pharmacist check of all work prior to dispensing. Understands and maintains knowledge of contracted third party formularies and plan limitations. Prioritizes new prescriptions and refills and processes them into the computer. Accurately interprets prescriptions, selects proper medications, counts or measures proper quantities, places drugs in appropriate container(s), affixes required and appropriate prescription label and auxiliary labels. Annotates manufacturer, expiration date, and filler initials on the prescription indicating that prescriptions are completed and ready to be checked by pharmacist. Demonstrates understanding of metric and apothecary systems of weights and measures, pharmaceutical calculations, trade and generic names, dosages and indications. When applicable selects, assembles and compounds all ingredients in the required amounts according to master formulas and special requests. Demonstrate appropriate computational ability. Proficient understanding of measuring systems and devices, aseptic technique, pharmacy procedures and necessary equipment. Checks in-box and fax machine for physician or patient correspondence and assures prescriptions are completed in a timely manner. Follows up with patient, physician and/or insurance company regarding prescription issues including, but not limited to, refills, refill too soon, and Prior Authorization Requests (PAR). Notifies pharmacist of computer warnings, drug allergies, duplicate therapies, etc. Refers all patient medication concerns, new prescriptions and consultations to a Registered Pharmacist. Assures that all tasks are accomplished during shift. Documents refill authorizations from physician office according to system standards. As applicable, accurately processes all Durable Medical Equipment (DME) and injectables including but not limited to diagnosis code, modifiers, and referral numbers.
- Medication Safety and Use Proactively identifies potential medication safety improvement opportunities such as look alike, sound alike medication storage and packaging issues, delivery/storage/security related issues, inventory management issues, etc. Proactively participates in medication safety event reporting and the development of medication safety initiatives to prevent occurrence or reoccurrence of medication safety events. Demonstrates awareness of medication safety communications delivered by pharmacy management and safe medication practice pharmacist.
Knowledge, Skills, and Abilities
- Typing skills: Using a keyboard, required to type proficiently and accurately; Ability to type a minimum of 30 words per minute with 0-2 errors; Ability to proof work.
Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class
