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Open nowPosted 24 hours ago

Customer Service & Sales Representative

Shentel59 open roles

Where
Weston, WV 26452, USA
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Your applicationOpen nowCustomer Service & Sales RepresentativeShentel · Weston, WV 26452, USA

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  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Shentel's own form.

The reply lands in your private mailbox

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The clock on this job

Early applications get read.

7.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.7%1 day
  2. 3.5%3 days
  3. 7.8%7 days
  4. 14.6%14 days
  5. 34.1%30 days
This job: posted 24 hours ago

The posting

Location: Remote within Shentel’s footprint in Virginia, West Virginia, Pennsylvania, Maryland, Kentucky, and Ohio Schedule: Full-time   What You’ll Do As a Customer Service Representative, you’ll be the first point of contact for customers—helping solve problems, answer questions, and identify opportunities to deliver additional value. This role combines customer service and sales, giving you the ability to directly impact both customer experience and your earning potential.   Compensation & Earning Potential

Base Pay: $15+ per hour Commission Opportunity with Multipliers

Estimated Total Earnings: $42,000–$60,000+ annually

Top Performers earn around $80,000 - $100,000 annually

    Schedule Expectations:   We know that work-life balance is important to you and your family!  

Monday–Friday: 10:30 AM – 7:00 PM Around every 4th Saturday required, 8:30 AM – 5:00 PM, with a day off during the same week Overtime required monthly with the opportunity for additional overtime Schedules are provided in advance

  Remote Work Expectations

Dedicated, private workspace required High-speed wired internet (no Wi-Fi-only or satellite connections) Company-provided equipment Paid training with full attendance required

  What We’re Looking For

1+ year customer service or call center experience Strong communication and problem-solving skills Ability to navigate multiple systems and handle high call volume Comfortable identifying sales opportunities while supporting customers Self-motivated and able to work independently

  Why Join Us

Robust earning potential Competitive benefits: 401k contribution and match, medical, dental, vision, life insurance, PTO, and holidays Paid training and ongoing development Supportive team environment Opportunity to grow into advanced roles Discounted Shentel services in specific areas

  Our Mission We’re committed to delivering exceptional service while keeping our communities connected. Every interaction matters—and you’ll play a key role in making that happen. Shentel shows industry-leading customer satisfaction; our service speaks for itself.  We offer our employees a competitive benefits package and a winning culture.  With over 100 years of history and growth, Shentel continues to lead the way. Apply with us today to learn more!  

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